24 Telephonic Case Manager Jobs in Palm Springs, CA
Desert Oasis Healthcare is Hiring a Telephonic Case Manager Near Palm Springs, CA
- Create an individualized care plan (ICP) for each assigned member within 15 days of opening case.
- Maintain a case load of 40-60 members.
- Evaluate and document patient acuity within 3 days of opening case and continuously evaluate patient acuity with every interaction.
- Escalate concerns and/or issues that fall outside scope of practice to department management as they arise.
- Collaborate with other departments and healthcare professionals to support the delivery of quality patient care and continuity of care for assigned members.
- Manage the member’s healthcare conditions and assess their progress telephonically to prevent complications and effectively prioritize healthcare needs.
- Provide informational services to assigned members with focus points of entry into healthcare services (i.e. Primary Care Provider, Immediate Care, Member Services, etc.) in an effort to meet the needs of assigned members.
- Complete documentation in member’s electronic medical record (EMR) within established timeframe and ensure that documentation includes the Problem, Intervention, and Plan. Routinely update the member’s plan of care in accordance with the department, organization and health
- Perform other duties as assigned.
- High School diploma or equivalent. Current California Licensed Vocational Nurse (LVN) or Registered Nurse (RN) License.
- 2 years of nursing experience that involves direct patient care and/or direct interaction with patients.
- Knowledge of medical terminology.
- Ability to effectively utilize computers and computer software.
- Ability to effectively communicate with individuals within all levels of the organization, patients, providers, patient family members and others.
- Detail oriented. Ability to manage time effectively and prioritize tasks to meet established deadlines.
- Bilingual preferred, fluent in Spanish and English. (Written and verbal communication)
- At the discretion of DOHC/FHC management, this position has the potential to be a full or hybrid telecommuting position.
Job Summary
Full Time
Ambulatory Healthcare Services
$90k-109k (estimate)
03/24/2024
05/23/2024
mydohc.com
INDIO, CA
200 - 500
1981
RANDY VAUGHN
$10M - $50M
Ambulatory Healthcare Services
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About Desert Oasis Healthcare
Desert Oasis Healthcare is committed to the provision and facilitation of the highest quality medical care to the residents of the desert communities. We will strive to be an organization which provides excellence in every encounter. As a result, we will be recognized by: Our patients as their care givers of choice; Our employees as their employer of choice; Our provider and health plan partners as their health care network of choice. Desert Oasis Healthcare is a non-discriminate (Religious, Cultural, Sexual, Ethnic) Health Care Provider. In 1981, Desert Medical Group Inc. introduced to the Co...achella Valley a full service medical facility, providing the community with all their health care needs from newborn to senior care. Today, we are Desert Oasis Healthcare - a team of highly skilled primary care physicians and ancillary providers with services conveniently located throughout the desert communities. Our many locations include Palm Springs, Bermuda Dunes, Indio, Rancho Mirage and Yucca Valley. Desert Oasis Healthcare's services include access to 4 Immediate Care Centers - Indio, Palm Desert, Palm Springs and Yucca Valley. We also offer an award winning Outreach Services Department that is committed to educating individuals on how to apply the principles of preventative health care in their daily lives, resulting in improved health. Desert Oasis Healthcare accepts most HMO's, private insurance, Medicare and private pay patients. We are affiliated with every hospital in the Coachella Valley, which includes Eisenhower Memorial Hospital, Desert Regional Medical Center, John F. Kennedy Memorial Hospital and Hi-Desert Medical Center
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The job skills required for Telephonic Case Manager include Patient Care, Communicates Effectively, Primary Care, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Telephonic Case Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Telephonic Case Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Telephonic Case Manager positions, which can be used as a reference in future career path planning. As a Telephonic Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telephonic Case Manager. You can explore the career advancement for a Telephonic Case Manager below and select your interested title to get hiring information.
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