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Desert Oasis Healthcare
Palm Springs, CA | Full Time
$41k-55k (estimate)
11 Months Ago
Patient Liaison
Desert Oasis Healthcare Palm Springs, CA
$41k-55k (estimate)
Full Time | Ambulatory Healthcare Services 11 Months Ago
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Desert Oasis Healthcare is Hiring a Patient Liaison Near Palm Springs, CA

The overarching mission of the Patient Liaison for Quality Measure Performance is to outreach to patients who remain due for completion of HEDIS quality measures despite normal outreach efforts. This liaison will utilize motivational interviewing and coaching techniques and other innovative approaches to ensure patients complete the preventive screenings and chronic disease management requirements to satisfy HEDIS Quality Measurement Specifications. The liaison will work directly with members and with the AVP of Clinical Performance and Outcomes.
  • Provide continuous monitoring of quality measure reports for patient denominator and numerator status.
  • Identify opportunities for patient outreach and determine priority for outreach efforts in collaboration with the Clinical Performance and Outcomes team.
  • Provide direct outreach to patients who are numerator negative on quality measure report cards.
  • Coordinate scheduling of laboratory testing, radiology testing or other screening tests for quality measure compliance (such as colonoscopy)
  • Monitor patient follow through with testing and provide follow up with patient to identify barriers to completing quality measure activities. Diligently work to resolve barriers so that 100% of all quality measures are completed.
  • May involve patient home visits to facilitate closure of quality measure gaps.
  • Other duties as assigned.
(10556)
  • High School diploma or equivalent required. Associates degree preferred.
  • A minimum of 2 years experience in a healthcare or managed care setting with knowledge of systems and or projects. Healthcare experience as a Phlebotomist, Pharmacy Technician or Certified Medical Assistant with Primary Care/Physician office experience required
  • Must know or have the ability to understand multiple software programs including, but not limited to MS Office (Word, Excel), Business Solutions, DAI Scheduling, Ascender, EZCAP, NextGen, etc.
  • Excellent written and oral communication skills.
  • For those employees making home visits, BLS is required.
  • At the discretion of DOHC/FHC management, this position has the potential to be a full or hybrid telecommuting position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$41k-55k (estimate)

POST DATE

07/22/2023

EXPIRATION DATE

06/24/2024

WEBSITE

mydohc.com

HEADQUARTERS

INDIO, CA

SIZE

200 - 500

FOUNDED

1981

CEO

RANDY VAUGHN

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Desert Oasis Healthcare

Desert Oasis Healthcare is committed to the provision and facilitation of the highest quality medical care to the residents of the desert communities. We will strive to be an organization which provides excellence in every encounter. As a result, we will be recognized by: Our patients as their care givers of choice; Our employees as their employer of choice; Our provider and health plan partners as their health care network of choice. Desert Oasis Healthcare is a non-discriminate (Religious, Cultural, Sexual, Ethnic) Health Care Provider. In 1981, Desert Medical Group Inc. introduced to the Co...achella Valley a full service medical facility, providing the community with all their health care needs from newborn to senior care. Today, we are Desert Oasis Healthcare - a team of highly skilled primary care physicians and ancillary providers with services conveniently located throughout the desert communities. Our many locations include Palm Springs, Bermuda Dunes, Indio, Rancho Mirage and Yucca Valley. Desert Oasis Healthcare's services include access to 4 Immediate Care Centers - Indio, Palm Desert, Palm Springs and Yucca Valley. We also offer an award winning Outreach Services Department that is committed to educating individuals on how to apply the principles of preventative health care in their daily lives, resulting in improved health. Desert Oasis Healthcare accepts most HMO's, private insurance, Medicare and private pay patients. We are affiliated with every hospital in the Coachella Valley, which includes Eisenhower Memorial Hospital, Desert Regional Medical Center, John F. Kennedy Memorial Hospital and Hi-Desert Medical Center More
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The following is the career advancement route for Patient Liaison positions, which can be used as a reference in future career path planning. As a Patient Liaison, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Liaison. You can explore the career advancement for a Patient Liaison below and select your interested title to get hiring information.

If you are interested in becoming a Patient Liaison, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Liaison for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Liaison job description and responsibilities

Patient liaisons act as a representative for patients and their families to direct queries and complaints to relevant healthcare professionals.

03/28/2022: Phoenix, AZ

A patient liaison helps humanize the healthcare system, providing the best quality patient experience while streamlining processes for medical facilities.

02/24/2022: Kennewick, WA

Patient liaisons work with hospital patients and their families to address any concerns or special needs.

04/13/2022: Columbus, OH

They also work directly with administrators to solve patient and family problems.

02/26/2022: Bremerton, WA

They tell patients about their care options and educate them about the pros and cons of each.

03/22/2022: Alexandria, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Liaison jobs

Most patient liaison positions require at least a high school diploma or equivalent, and even an associate's or bachelor's degree.

05/07/2022: Miami, FL

Patient liaisons are medical professionals who work directly with patients and their relatives.

03/13/2022: Lancaster, PA

Patient liaisons work directly with patients to ensure that they receive the best care possible from their treatment facility.

04/28/2022: Passaic, NJ

High school or an equivalent credential is a plus.

04/02/2022: Saint Paul, MN

Plan for conversations with health care providers.

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Step 3: View the best colleges and universities for Patient Liaison.

Butler University
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