Medical Receptionist Job Description

Dermatology Associates, P.C., a well-established and highly respected dermatology practice in Birmingham, MI, has an opening for a Medical Receptionist position!

We offer a pleasant, collaborative work environment where the staff nurture and support each other. A future employee should be professional, warm, and welcoming. Candidates should be detail-oriented and comfortable with technology. Experience is welcomed, but not necessary.

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or health care professional in a courteous, efficient and effective way and undertake administrative duties when not following the Receptionist role.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or via the telephone.

Job Responsibilities:

• Welcoming patients and visitors, answering the telephone and answering any inquiries.
• Scheduling appointments and keeping those appointments on time.
• Scheduling correctly for each provider.
• Assisting patients with completing necessary forms and documentation.
• Keeping a clean and calm reception area.
• Processing billing and payments, using medical software.
• Answering billing inquiries.
• Faxing, scanning, filing, emailing and mailing documentation.
• Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme frustration and/or emergency.
• Monitoring and ordering stationery and office supplies.
• Maintaining information confidentiality at all times.
• Liaison between Drug Reps and medical staff.
• Understanding and communicating the billing statements to patients.

Medical Receptionist Skills / Qualifications:

• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Simple Mathematics
• Word processing
• Problem Solving
• Quality focus

Experience:

Customer Service: 1 year (preferred)

High School Diploma (required)

Medical Billing: 1 year (preferred)

We look forward to meeting you!

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• On-the-job training
• Paid time off

Healthcare setting:

• Medical office
• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Dermatology
• Medical-Surgical
• Surgery

Schedule:

• Monday to Friday

Work Location: In person