Title: Administrative Office Specialist - #ARS00276

State Role Title: Admin and Office Spec III

Hiring Range: Minimum salary of $35,986 commensurate with experience.

Pay Band: 3

Agency: Dept for Aging & Rehab Svcs

Location: Aging & Rehab Svcs

Agency Website: https://www.dars.virginia.gov/

Recruitment Type: General Public - G

Fredericksburg residents commute to work by car, bus, and rail to Washington, D.C., and Richmond, as well as Fairfax, Prince William, and Arlington counties. It offers residents an urban suburban mix feel, and most residents rent their homes. In Fredericksburg there are a lot of restaurants, coffee shops, and parks.

If you enjoy working with a team that focuses on working to serve others, then this job may be for you.

Job Duties:

The Division of Rehabilitation Services (DRS) is within the Department for Aging and Rehabilitative Services (DARS). In partnership with people with disabilities, the DRS Field Division assists individuals with disabilities to make informed choices that will maximize their employment through coordinated service delivery. DRS staff will assist the Workforce Network to deliver quality workforce services to individuals with disabilities who want to work and employers seeking to hire them to the extent that this provides benefit to the DRS program.

We are seeking an Administrative Office Specialist to provide the following:

Caseload Management Support:

Provides case management assistance with comprehensive vocational rehabilitation services which result in employment and enhanced independent living. This position interacts with customers, employers, the general public, professional service providers and employment service organizations on a daily basis to assist with the provision of vocational rehabilitation services.

Administrative/Fiscal Management Support:

Serves as the Single Point of Contact (SPOC) for office regarding Supported Employment (SE) services. Monitors communication between vendor staff and VR counselors in office regarding SE service requests and authorizations. Monitors administrative and purchasing processes; Reviews aging reports and contacts vendors to ensure timely payment and/or cancellation of outstanding authorizations.

Responsible for daily administrative operations of direct customer service delivery office. Greets customers. Answers phones. Maintains automated systems to ensure efficient service delivery. Prepares bills and vouchers for payment and other administrative forms in compliance with the Prompt Payment Act.

Minimum Qualifications:

The ideal candidate will have:

Knowledge/Experience -

Working knowledge of office procedures, tracking systems, work task organization and of Windows based computer software or similar word processing software. Some training and/or experience in human service delivery methods.

Skills/Abilities -

Demonstrated ability to establish and maintain effective working relationships with individuals from varying social and economic environments; to communicate effectively orally and in writing.

Ability to interpret and apply established policies and procedures in the provision of services and to organize and manage multiple and sometimes unrelated responsibilities in a timely manner; to prioritize duties and exercise good judgement following established policy and procedures.

Additional Considerations:

N/A

Special Instructions:

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Contact recruitment@dars.virginia.gov for assistance.

Minorities, Individuals with disabilities, Veterans, Americorp, Peace Corps, and other National Service Alumni are encouraged to apply.

To Apply:

Equal Opportunity Employer State applications will only be accepted as submitted online by 11:55 p.m. on the closing date through the Commonwealth of Virginia’s New Recruitment Management System. PageUp provides a confirmation of receipt when your application is submitted successfully. Please refer to “Your Application” in your PageUp account to check the status of your application for this position. You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Human Resources

Email: Recruitment@dars.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.