Position: Case Manager

Classification: Full-time, Exempt

Reports to: Program Coordinator

Location: Houston, TX (Memorial)

Benefits: Robust benefits package, generous PTO, matching retirement

Position Description:

The Case Manager will provide a broad range of case management services to children in substitute care and the families with whom they are placed. This position involves a high level of complexity, specific knowledge, experience, and creativity. The Case Manager must be able to prioritize and manage crisis frequently; work one on one with client, but able to work with larger groups such as families, staff groups and focused task groups; maintain high load of telephone communication; and handle after-hours on-call when scheduled. The success candidate must be a self-starter, highly organized, flexible, and able to work well with time deadline, accountability, and documentation. 

Primary Responsibilities:

• Provide intake and assessment activities that will assist clients and their family in determining which services are most appropriate for them in developing an individualized service/treatment plan.
• Utilize client and family input to develop a plan of service that selects and outlines an array of services and interventions from within DePelchin and the community that will address the needs formulated in the assessment process.
• Assist clients with referrals to other community services identified in the plan of service and provide advocacy for individual clients and their families to receive entitlements or needed services.
• Complete quarterly inspections for assigned homes.
• Maintain contact with foster families to ensure compliance.
• Follow all agency/department/program policies and procedures and comply with the legal and regulatory requirements of the Council on Accreditation, Youth for Tomorrow, Residential Child Care Licensing, Residential Child Care Contracts and other appropriate regulatory bodies.
• Enter relevant information/changes and renewable information into Solutions.
• Ensure all documentation is entered into Solutions. Monitor the Dashboard frequently to ensure facility and/or client compliance.
• Serve as liaison to TDFPS Residential Child Care Licensing for sampling visits and other related inspections for the foster/adoptive home.
• Maintain current child record meets all recording requirements of the agency.
• Provide monitoring of foster home specific to children’s plan of service and supervision needs as well as compliance with the physical home in accordance with Minimum Standards.
• Coordinate treatment by consulting and collaborating with referral source, teachers, school counselors, and other professionals involved with the client.
• Meet productivity expectations by maintaining assigned caseload and managing schedule to meet appropriate timeliness.

Required Qualifications:

• Bachelor’s degree, preferably in related Human Services field.

Preferred Qualifications:

• Entry level acceptable with one year’s experience.
• Experience in case management, crisis intervention, or child welfare.

Travel Required:

• Reliable transportation required.
• Valid Texas Driver License required.

Work Conditions:

• Environment: Hybrid, Community Settings
• Range of Schedule: Mon – Fri, 7:00 a.m. to 8:00 p.m.

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.

DePelchin Children’s Center supports and sustains children and the families who care for them. We provide comprehensive services focused on ensuring all children are part of safe, caring homes. We deploy evidence-based practices and strategies to prevent maltreatment, preserve healthy families, and bring healing to children who have experienced trauma by enhancing their physical health and mental well-being.