Duties * Evaluates and develops opportunities to improve Order Fulfillment processes. * Engages with supported units on order fulfillment and supply chain matters, ensuring responsive communication. Builds and sustains relationships with supported units. * Contacts and coordinates with appropriate functional areas of the supply chain and weapon system teams for resolution of problems. * Ensures orders are processed according to applicable Army regulations and AMC guidance and can be fulfilled to meet supported unit expectations. * Validates orders through data verification using information related to the supported end item maintenance records and available information about the operational mission. * Troubleshoots order discrepancies and reports findings to internal and cross-functional teams. * Manages and delivers repairable products and services through the Integrated Product Support (IPS) Elements to enable and sustain systems for operational readiness. * Performs regular evaluations of existing operations to identify opportunities for improvements in order fulfillment accuracy, productivity, use of automation, etc. * Supports the development and implementation of outcome-based demand and supply planning support strategies that optimize supply chain management principles to enhance system readiness and life cycle cost affordability. * Addresses and supports resolving system issues, especially in the Enterprise Resource Planning (ERP) system, that reduce or inhibit requisition processing effectiveness. * Participates in operational, tactical, and strategic initiatives within the order fulfillment functional area to support long-range plans. Assists in identifying, developing, and implementing best practices throughout the order fulfillment cycle. * Utilizes a partnering approach with the acquisition community to integrate demand and supply planning requirements from the initiation of product development. Requirements Conditions of Employment * The duties of this position require occasional temporary duty (TDY) travel. * This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required. Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. * Current Department of Army Civilian Employees Applying on Time-Limited Assignments In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document . Specialized Experience: One year of specialized experience equivalent to the GS-11 grade level in the Federal service which includes: (1) Analyzing supply data pertaining to secondary items; AND (2) Developing material release strategies based upon supply data analysis; AND (3) Tracking delivery of customer requisitions, and communicating status of orders and overall supply health of items to relevant stakeholders. The definition of specialized experience is typical of work performed at the next lower band/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: * Inventory Management
* Manages and Organizes Information
* Oral Communication
* Problem Solving Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Additional information * Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. * You will be required to provide proof of U.S. Citizenship. * One year trial/probationary period may be required. * Direct deposit of pay is required. * Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. * If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. * This is a(n) Logistics Career Field position. * Multiple positions may be filled from this announcement. * Salary includes applicable locality pay or Local Market Supplement. * Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. * This position has a Data Analytics requirement. The incumbent must meet all requirements for Data Analytics level one (1) certification within 12 months of being placed on the position. * Defense Acquisition Workforce Improvement Act Career Field Position. * This is an Army Acquisition, Logistics and Technology Workforce position. Selectee must meet position requirements for Life Cycle Logistics Level 1 (Foundational) Acquisition Certification within 36 months of entrance on duty. * Information on the Army Acquisition, Logistics, and Technology Workforce may be found at https://asc.army.mil/ * Must be able to obtain and maintain a Secret security clearance. Position is designated non-critical sensitive as defined in DoD 5200.2 * This requires that a personnel security investigation be adjudicated on a pre-appointment basis which may take up to 90 days or longer to process. The selectee may be allowed to start work prior to adjudication if management approved. Obtaining and maintaining a secret security clearance is a condition of employment. If the security clearance is denied or revoked, the individual may be denied or removed from the position, accordingly. * The duties of this position require occasional temporary duty (TDY) travel. * Position may be filled as a time-limited promotion, reassignment or change to lower grade not to exceed (NTE) 1 year by a current permanent Army employee. Time-limited promotions may be extended up to a maximum of five years. Time-limited reassignments and changes to lower grade may exceed five years, however return rights may be impacted. Position may be made permanent without further competition. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see