The Region V office needs a self-motivated individual with excellent analytical, communication (verbal/written), organizational, and interpersonal skills to join a self-directed team. Under the general direction of the Region V Administrator, the incumbent will perform duties including research, analysis, and preparation of written recommendations and/or presentations; conduct surveys, consolidate findings, and utilize data to implement strategies for optimal field office operations; assess the effectiveness of programs/project proposals and anticipate regional impacts; create procedures to ensure consistency within the region; determine best practices for the delivery of effective customer service; resolve and handle sensitive and confidential assignments with tact; provide support and act as a liaison between field office staff, region staff, and headquarters staff; prepare correspondence and reports for the Region Administrator and Administrative Assistant; perform leadership tasks such as the Region V queue coordinator, training coordinator, hiring and achievement of excellence training coordinator; and perform other duties as assigned.

Desirable skills include: a broad knowledge of all aspects of field operations, PC skills, and driver license/vehicle registration program knowledge. This Limited Term position may be extended to 24 months and may become Permanent.

All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the Duty Statement.

Working Conditions

May be required to drive a motor vehicle in the conduct of State business. May be required to work after hours based on business needs and workload fluctuations.

The Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.

• Benefits summary - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
• Benefits afforded by membership in the California Public Employees Retirement System - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx (click on "CalPERS")
• Benefits and protections provided to public employees by the State Civil Service - https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
• Job descriptions and pay scales - https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Talent Acquisition Unit
(916) 657-7553

Job Application Package Checklist

Contrary to the "How To Apply" and "Alternate Application Process" sections of this job posting, the Job Application Package Checklist is not required. However, applicants must submit all Required Application Documents identified under the "Application Instructions" section by the final filing date.

Written Response

• Describe your experience with multi-tasking, time management, and prioritizing your assignments in a professional environment.
• Provide an example of a time where you needed to relay sensitive information from upper management to your staff and what the outcome was.