Job Purpose

Under the direction of the Security and Guest Relations Manager, the part-time Security Officer is responsible for patrolling the Denver Center for the Performing Arts complex, screening building visitors, observing and reporting incidents, maintain the safety and security of all DCPA property, individuals and patrons.
 
 The Operational scope is that of multiple DCPA sites (one office building; one multi-use live theater complex comprised of four theater spaces; one warehouses; and 42 residential condominium units comprising a total of over 325,000 square feet).

PLEASE NOTE: Candidates applying for this role must be available for Saturday and Sunday schedules either 7a to 3pm and/or 3pm to 11pm, in addition to other schedule availability.  

Duties and Responsibilities

Primary Responsibilities
 Security Detail:

• Demonstrates personal commitment to the organization and provide continuous, quality work.
• Demonstrate safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors and participates in organization and departmental safety programs.
•  Patrol buildings, grounds, and report incidents on campus to the Safety and Security and Guest Relations Manager.
• Answer all emergency calls, including but not limited to medical emergencies, personnel safety, theft and fire; contact emergency agencies as needed; develop and maintain a positive working relationship with executives, staff, patrons, local law enforcement and fire officials.
• Ability to keep records and utilize computer to complete and maintain all paperwork related to public safety including incident reports, theft, injury reports and reports on unsafe or hazardous conditions.
• Operate public address system in the event of an emergency and assist the Safety and Security and Guest Relations Manager in identifying high risk areas and initiate actions to reduce risk exposure.
• Provide safety escorts to various locations on campus.
• Oversee lost and found property and procedures.

Secondary Responsibilities

• Keep up to date with developments in training methodology and security issues in public serving and educational spaces.
• Responds to and handles non-emergency requests such as door openings and closings, personal safety, and security checks.
• Observes activity using CCTV to enforce DCPA rules/regulations.
• Assists any persons in building or on grounds needing directions or information.
• Follow the direction of the Security and Guest Relations Manager.

Qualifications

• Strong presentation, written and verbal communication skills.
• Strong group dynamics and interactive skills. 
• Demonstrable competence in and enthusiasm for practical training methods.
• Core experience in security or related field is required. Strong working knowledge of security practices is required. Experience within a multiple facility environment preferred.
• Ability to communicate effectively both verbally and in writing. Ability to communicate and work closely with internal departments and external entities. 
• Ability to exercise good judgment and work under pressure. Capacity to effectively, and continuously work with sensitive information. 
• Able to work any shift, weekends and holidays.
• Working knowledge and experience with common office computer systems, database and spreadsheet utilities. Working knowledge and experience with electronics, PCs, networks, communications devices, alarm devices, sensors and systems, door hardware, video surveillance equipment.
• Ability to work effectively in a team-based multicultural environment.
• Bilingual (Spanish/English) a plus.

Supervisor Responsibilities

None

Working Conditions

This role routinely uses standard office equipment such as a computer, phone, photocopier and filing cabinets. Job is ambulatory within all facilities, requires working in office settings, public spaces, and construction zones. May be on-call after regular business hours in emergencies. Must be able to work in adverse weather.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear, and consistently communicate over the phone, email and in person throughout scheduled shift. The employee frequently is required to move around the facilities and work environment, use hands to handle or feel; and reach with hands and arms. May be required to stand or sit for long periods of time.

Ability to respond to incidents throughout various locations in a timely manner.

A portion of time may be spend lifting, moving, and holding items up to 25 pounds.

In order to provide high quality, culturally competent care to our patrons, students, guests and team members, it is of highest importance that our hiring practices reflect our values by offering an environment that celebrates diversity and embraces inclusion. All of our team members – regardless of race, ethnicity, sexual orientation, gender identity, age, language, abilities/disabilities, socioeconomic status, geographic region, or other defining characteristics – should feel welcome and valued.