Description

About Denver Botanic Gardens: Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family – as well as world-class exhibitions, education, and plant conservation research programs. 

For more information, visit us online at www.botanicgardens.org.

Denver Botanic Gardens is currently seeking a Full Time Associate Director of Safety and Security in our Operations Department! Read below to see if the requirements might be a good fit for you:

Position Summary

This position is responsible for leading Operations Security and Safety Programs at the Gardens including safety and security for the public, staff, asset protection, art exhibit protection, public and private events, and crowd management at large events at all Denver Botanic Garden venues. This position also provides ongoing safety training to staff in coordination and collaboration with vendors, the community, fire code and emergency services. 

This position leads a team of safety and security staff, ensuring best practices and highest standards are upheld at the Gardens, and that staff and guest safety is top priority. 

This position may serve as Manager on Duty for special events and concerts. 

Requirements

General Duties and Responsibilities

• Collaborates and closely works with Director of Operations on all job duties, communications, trainings, contract oversight and events.
• Ensures the continuous operations of all security systems for the Gardens in partnership with Operations leadership. This includes fire systems, elevators, and contract security.
• Ensures positive and pleasant visitor experience in conjunction with the safety of Denver Botanic Gardens.
• Oversees Security/Safety in support of the Gardens and departmental objectives.
• Ensures scheduling and supervision of Security for 24/7 coverage, including but not limited to hiring, coaching, and training. 
• Oversees the timely and effective delivery of training, not only for Security staff, but also for all Gardens employees on various safety and security topics including legally mandated trainings.
• Ensures appropriate cross-training in areas of security, conflict, and crowd management.
• Leads with a ‘hands on’ approach to improving, establishing, and maintaining an effective security/safety program for all Gardens venues.
• Collaborates with all departments, develops, and implements practices to enhance and improve the Gardens security systems.
• Provides Operations Associate Director level presence at concerts and all other special events.
• Communicates closely with Operations leadership, custodial and technical staff to ensure repair, replacement, and upgrades. Maintains inventory of access and surveillance system components, staff, and public access.
• Establishes, implements, and maintains current versions of all documents including emergency procedures, post orders, standard operating procedures, incident report forms, fire systems and elevator monthly checks, key requests, FOB tracking.
• Reviews, updates, and improves Post Orders, Incident Report Forms, Emergency Response plans for each Gardens site. 
• May design and deliver regular staff and contractor trainings to ensure constant, consistent understanding of procedures.
• Updates all staff distribution and trainings on the Emergency Response Plans.
• Schedules and tracks fire and evacuation drills and staff training to include safety processes.
• Schedules annual driver safety, bi-annual CPR and First Aid trainings as required. 
• Provides oversight and serves as primary point of contact for security contracts: sets standards, ensures safety and security vendors are appropriately identified, selected, and managed against contractual and performance standards. 
• Responds to after-hours emergencies, and 24x7 building security alarm systems.
• Conducts and documents regular and periodic assessments of security of facility and assets. 
• Provides risk assessment input and support during the annual or renewal of insurance coverage to include formal notification in the case of an insurable or potentially insurable event.
• Participates in recommending capital repairs, equipment repair and replacement. 
• Collaborates with Operations staff and Director; participates in developing the departmental budget.
• Works to innovate and create improved systems and processes to organize and operate, function and appearance, including back-of-house, fire lanes and storage areas. 
• Must be able to maintain confidentiality and high detail incident reporting.
• Maintains a positive, helpful and solution orientated demeanor when serving members and visitors.
• Regular attendance at the worksite is required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
• All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.

Position Qualifications: Knowledge, Skills, and Abilities

• Ability to develop security processes and protocols specific to fire code, the site, the event, and the crowd dynamics.
• Must be certified in First Aid and CPR. Mental Health First Aid training will be required in the firs 90 days of employment.
• Ability to act as a customer-oriented security liaison, have excellent customer service, interpersonal, and communication skills in dealing with the public.
• Ability to maintain stability under pressure and able to deal well with stressful situations.
• Ability to be flexible and willing to modify plans, when necessary, throughout the day.
• Ability to work a flexible schedule, including evenings, weekends and/or holidays.
• Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
• Ability to work overtime as necessary.
• Must be a positive representative of the Gardens both internally and externally at all times.
• Must work with respect and cooperation at all times with fellow employees and the public.
• Must be committed to working safely at all times.
• Must have knowledge about Denver Fire and Building codes.

Experience/Education:

• High school diploma / GED and/or combination of education and equivalent experience is required. 
• Minimum of 7 years of experience in public security and safety role with at least five of those years in a supervisory role.
• Must have knowledge and experience with fire panels, and fire systems.
• Must be experienced with OSHA and Worker’s Compensation regulations.
• Prior experience developing and delivering safety-related trainings is required.
• Must possess a valid Colorado Driver’s License, City and County of Denver Security Guard license.

Travel:

Up to 10% travel required. Requires the ability to travel to remote locations (or other Garden locations) where environment may vary significantly.

Denver Botanic Gardens has an incredible benefits package for eligible employees!

Our major benefits include a choice of Medical Plans, a Dental and Vision Plan and Life Insurance Plan. We have a Flexible Spending Account (FSA) and a Healthcare Spending Account (HSA).

The Gardens offers a generous Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants.

The Gardens also offers paid holidays, vacation, sick time, and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP) and an RTD ECO pass.

For eligible employees, The Gardens employment also includes a complimentary Denver Botanic Gardens Membership, access to Gardens education classes and summer concert tickets.

Come work for a place that offers you SO much more than just a paycheck!