Job Description

Isobar Public Sector is seeking a Project Analyst to build relationships with our K-12 customers while successfully implementing and delivering Qualtrics solutions. As part of the role, you will work collaboratively with cross-functional technical teams to develop and implement solutions that meet customers’ technical and strategic goals.

The Project Analyst will be responsible for managing workstreams and deliverables, coordinating resources, and ensuring deadlines are met, while driving projects to completion and ensuring a high level of client satisfaction.

What You’ll Do

• Conduct Qualtrics implementations for multiple K-12 clients.
• Lead and manage resources to accomplish project deliverables efficiently and effectively.
• Manage project scope and schedule, and create priorities and risks associated with the projects assigned.
• Support business development efforts, including client meetings and project scoping calls.
• Guide customers through program design, system architecture, and creation of project plan.
• Use insights from project scoping efforts to recommend potential Qualtrics and/or Advisory solution(s) customized to client needs and alignment with district goals.
• Provide updates on project plans and progress toward goals using Click-Up.
• Provide technical training to clients on best practice platform use.
• Complete Qualtrics certifications: DesignXM, CX, EX
• Assist in the creation and maintenance of a set of delivery team best practice materials, methodologies, and toolkits.
• Effectively manage shifting priorities and adapt plans/timelines accordingly.
• Deliver technical solutions, including:
• Technical assessment, organization, and cleaning of .csv data sets
• Support districts SFTP automation set-up
• Build out Qualtrics surveys and dashboards

Who You Are

• 3-5 years of K-12 Leadership and hands-on Qualtrics EX/CX experience, leveraging the Qualtrics platform to create efficiencies and/or derive insights in the K-12 setting.
• Ability to effectively manage all aspects of project delivery from kick off to close of implementation on time and on budget.
• Experienced and comfortable presenting virtually to client groups.
• Skilled at defining programs, writing detailed functional specifications, and delivering projects that meet rapidly evolving business needs.
• Experience with K-12 Assessment, including training clients on use and application of an ed-tech feedback tool based on needs.
• Direct experience with the use of qualitative and quantitative data to set and monitor strategic actions and goals.
• Creative, motivated, self-starter, comfortable navigating a start-up environment, and using their voice to contribute to development of a growing new business.
• Ability to quickly build strong relationships with both colleagues and clients.
• Ability to convey recommendations to address barriers in real time, as well as work with others to solve more complex problems in a timely manner.
• A US Citizen who possesses a security clearance (or is eligible to obtain one).

Who We Are

We are trusted digital navigators delivering customer-centric solutions to the US Government, Public Sector, and Educational Institutions. We utilize human-centered design, emerging technology, and data-driven transformation to formulate digital solutions to deliver on our client’s modernization goals and improve mission performance.
We put our people first, above all else. We lead authentically and believe investing in our people is the key to our success. In doing so, we enable purposeful collaboration with our people, stakeholders, and clients, successfully striving for dynamic growth and intentional progress.

Here are some of the benefits that accompany full-time employment at Isobar:

• We offer flexible time off for vacation and personal time. We believe in treating adults like adults and allowing for open communication between team members and their supervisors to determine proper timing and coverage.
• In addition to 16 recognized holidays, our offices are closed the last week in December. This adds up to 21 paid company holidays.
• Multiple levels of offerings for medical and dental, including a covered membership fee to exceptional primary care through One Medical.
• Other miscellaneous benefits like Short-Term and Long-Term Disability at no cost, company-covered Life Insurance at double your base salary, access to group legal services, identify theft protection through LifeLock services, etc.
• A generously paid parental leave policy that enables 16 weeks of leave, regardless of gender, at 100% pay.
• Supporting employees pursuing adoption or surrogacy, Isobar will reimburse up to $14,440 in eligible adoption expenses and $25,000 in eligible surrogacy expenses. 
• 401K company matching: 50% of every dollar you contribute, up to the first 6% you contribute; you are 33% vested after each year of service, becoming fully vested after three years with the company.

The anticipated salary range for this position is $82,000-$110,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For more information regarding dentsu benefits, please visit: dentsubenefitsplus.com

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Additional Information

All your information will be kept confidential according to EEO guidelines.

About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.