Company Description

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 29 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network.

Job Description

Role Purpose

We are looking for a DevOps Engineer who is passionate about DevOps, embraces infrastructure as code, supports CI/CD, and enjoys collaborating to produce maintainable solutions. As a DevOps Engineer, you will manage the successful release and run time of revenue generating big data solutions and will focus on eliminating toil through automation. In addition to automating operations and managing infrastructure through code, you will work with the product team, developers, and IT personnel to evolve our solutions to meet our growing business. You will report to the Director ofDevOps Engineering.

Key Responsibilities:

• Evaluate, automate, and optimize processes, building infrastructure through code and streamlining pipelines, monitoring, and incident response processes, following industry standards and best practices
• Automate, integrate, deploy, or release solutions using tools, scripting, or coding as needed.
• You will be committed to improvement, evaluating new approaches, industry standards, new tooling, etc. and producing recommendations for improvements
• Maintain established Service level agreements, SLIs, SLOs, and monitor systems, assessing lead time for changes, change failure rate, deployment frequency, mean time to recover, and availability, striving for operational improvement and improved customer satisfaction
• Collaborates with development, participating in designs and assisting with optimizing system performance and right sizing environments
• Proficient at problem management including definition, brainstorming, and determining a resolution through collaboration

Qualifications

Required Experience

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Mathematics, or other equivalent experience
• 2-3 years experience in DevOps 
• 2 years or equivalent experience in supporting high availability systems
• 2 years experience in cloud base technologies (AWS, GCP, Azure)
• 1 years experience working in Agile teams and CI/CD environments
• Experience with Bash, Python or similar scripting
• Experience with Linux; experience with Windows
• Experience with containers such as Docker, Kubernetes, etc.
• Experience with Jenkins, Airflow, or other orchestration tools
• Experience with code repositories such as Git, Bitbucket, Github, etc.
• Experience with Terraform or CloudFormation or other IaC tools

Soft Skills

• You will collaborate across organizations with all levels of leadership to evaluate and resolve issues
• You will document processes.
• You will learn new emerging technologies and apply new ideas to resolve problems
• You will use a wide variety of open source technologies
• Understanding of an object-oriented programming language
• You will script and perform refactoring
• You will manage frequent, incremental code testing and deployment (CI/CD principles)
• You will automate processes using automation tools and best practices
• You will manage big data and data that scales

Additional Information

The anticipated salary range for this position is $68,000-$114,000. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com

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This is a remote role.

About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
https://www.dentsu.com/https://www.group.dentsu.com/en/

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.