Job Description

Looking for a motivated, organized, & reliable Patient & Insurance Coordinator for a multi-specialty practice in Brickell, Miami, FL. Individual must have the drive & ability to learn in a fast-paced environment while putting patients first. Exciting career opportunity for someone who's looking to grow alongside a talented team in a fast-paced environment. Competitive pay based on experience PLUS Benefits! (Performance Bonuses, Health, 401K, PTO, etc.)

Specific Responsibilities & Duties:

• Verify patient insurance coverage and eligibility via insurance portals and phone calls.
• Confirm upcoming appointments via phone calls, messaging and emails.
• Manage and respond to patient / 3rd-party communications via telephone calls and emails with professionalism
• Schedule patients’ appointments and efficiently organize doctor’s scheduled appointments
• Gather and accurately record dental, medical and insurance information from patients
• Securely store and handle records in compliance with legal requirements, including HIPAA regulations
• Manage and update patient information via electronic health record system
• Arrange patient information for the next day’s appointments
• Help Keep patients’ insurance information up to date
• Assist in the management of claims follow ups, EOB’s, pre-determinations and any third-party payer request / communications
• Ability to discuss cost of treatment and provide payment options to patients
• Patient collections for fees due at check-in or past due.

Requirements:

• High school diploma or equivalent
• Previous experience working in a dental office or healthcare setting is highly desirable
• Knowledge of insurance verification processes and ADA dental codes / procedures
• Experience with dental practice management software preferred
• Proficient in using office software applications (e.g., Microsoft Office Suite)
• Working knowledge of computers for word processing, scheduling, insurance claims processing and records management
• Excellent attention to detail and organizational skills
• Ability to communicate effectively with patients, insurance companies, and dental team
• Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality
• MUST BE FLUENT IN ENGLISH (Bilingual is a plus)

Job Type: Full-time

Pay: $18.76 - $22.60 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Miami, FL 33130: Relocate before starting work (Required)

Work Location: In person