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Fixed Operations Coordinator Job Description
Reporting to a District Manager/Area Manager/Market Manager/Fixed Operations Manager an Operations Coordinator advances the administrative processes necessary to deliver exceptional services to customers and employees at a limited number of worksites and facilitates the flowof customer vehicles through the repair process.
Essential Duties & Responsibilities
Leadership
Works with AM/DM/ROD/RVP to ensure staffing levels meet existing and upcoming new business needs
Hires new Technicians and coordinates the smooth transition through orientation into regular service
Shares methods, aids, and techniques to enhance Technician performance
Proactively addresses performance deficiencies and takes steps to correct
Writes development plans when necessary
Administrative
Delivers superior administrative services to customers and employees within established timeframes
Leads the implementation of high-quality administrative and organizational processes
Prioritizes, logs, and tracks operational workflow for use by all shop(s) employees
Manages billing and invoicing
Develops and maintains positive and productive relationships with customers
Answers customer inquiries, resolves issues, communicates repair statuses, maintains supply inventory, controls quality
Submits timesheets, responds to information requests, maintains work logs and provides updates on work-in-progress
Coordinates repair estimates
Performs ADAS Scans
Creates reports, responds to information requests
Completes general administrative activities including answering phones, fax, data entry, ordering supplies, etc
Reinforces Company expectations regarding professionalism ie. customer service, quality, dress code
May act as direct supervisor in the absence of a Fixed Operations Manager
Maintains confidentiality
Other duties as assigned
Required Qualifications
Experience in an administrative support role
Ability to prioritize assignments from multiple managers
Proficiency with iOS and Windows including MS Office (Word, Excel and PowerPoint)
Credible and persuasive communication style
Self-motivated with the ability to complete assignments autonomously
Preferred Qualifications
Working knowledge of NetSuite and Adobe
Why Dent Wizard? An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. Base Pay Range: $25.00-$30.00per hour. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
Full Time
Consumer Services
$68k-92k (estimate)
12/16/2023
07/21/2024
dentwizard.com
WEST BEND, WI
1,000 - 3,000
1983
Private
DEAN CHRISTIAN
$200M - $500M
Consumer Services
Dent Wizard is a provider of automotive reconditioning services that includes car carpet dyeing, headlight restoration, and paint chip repair.
If you are interested in becoming an Operations Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Coordinator job description and responsibilities
Operations coordinators are responsible for the management of all departments as a whole.
03/04/2022: Lebanon, PA
Operations Coordinator must have excellent communication and organizational skills and the ability to resolve problematic situations quickly with a good eye for detail since they are responsible for many administrative tasks.
02/18/2022: Petersburg, VA
Operations Coordinator typically works with a number of professionals across an organization, and they are supervised by an Operations Manager who assigns tasks as needed.
03/09/2022: Gainesville, FL
Event planning, project management assistance, and administrative chores are among a few responsibilities of the Operation Coordinator.
01/05/2022: Denver, CO
Operations Coordinator will bring a strong project management and business acumen, coupled with market-place knowledge and a high level of operational savvy.
01/21/2022: Dayton, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Coordinator jobs
The Operations Coordinator will also be tasked with managing customer claims and tracking employee milestones.
12/13/2021: Lima, OH
Ensure the Success of the Plan through Assessment, Accountability, and Recognition.
02/11/2022: Anaheim, CA
Excellent problem solving and conflict resolution skills.
12/21/2021: Newark, NJ
Strong analytic and organizational skills, with experience using Excel and other software a definite asset.
12/15/2021: Harlingen, TX
Be able to set priorities, strategic goals and achieve them within the agreed upon timeline.
02/22/2022: Rock Island, IL
Step 3: View the best colleges and universities for Operations Coordinator.