Location: Amherst

Schedule: Monday- Friday, 8:30am - 5:00pm

Responsibilities of Position: 

• Sorting fax /direct messaging documents as they are received, attaching to the patient’s chart, and triaging to appropriate staff within the EMR system. 
• Identifies and understands incoming documents to determine how and where they should be classified or filed. Sorts or classifies those documents appropriately. Follows guidelines such as content, purpose, user criteria, and chronological, alphabetical or numerical order.
• Completely follows through with requests and inquiries in a professional manner.
• Follows all clinic policies and procedures.
• Performs other duties as assigned or directed to ensure smooth operation of the department.
• Demonstrates the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by calm, respectful interactions with other representatives of services at the Dent.

• Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals.
• Ensures accuracy of medical record content for physicians’ review.
• Completes clerical duties in a time efficient manner as set forth by the Team Leader.
• Reports errors or problems so that appropriate action may be taken for patient care.
• Other duties as assigned and requested.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills & Experience Necessary: 

• General office skills, including general working knowledge of computer applications: i.e.MS Windows, MS Word, and Email.
• Planning, problem solving and organizational skills
• Computer data entry experience
• Must be precise and accurate
• Must be detail oriented
• Knowledge of general office equipment including multi-line phone, computer, copier, and fax machines
• Ability to communicate effectively with professionals and co-workers
• Ability to be flexible
• Ability to address and resolve conflict in a professional manner.
• Previous medical records\chart prep experience preferred

Required Education