Job Description

Eastchester Chrysler Jeep Dodge Ram is currently seeking an experienced Service Advisor to work in our service department at our dealership in Bronx, NY. We are looking for an energetic and team-oriented individual to join our staff. Are you looking to grow your career with an expanding organization? Are you interested in professional career development? We primarily promote from within, so if you are interested in joining a team who prioritizes your long-term goals this could be a natural fit for you!

Salary Commission Bonus!

Responsibilities:

• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommends corrective procedures, and prepares work orders for needed repairs.
• Prepares a repair order showing time, cost, and labor estimates for service.
• Checks on the progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
• Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.
• Keeps service department forms, menus, and pricing guides up to date.
• Inspects all vehicles for bodywork, informs the customer if work is needed, and provides an estimate for bodywork.
• Maintains a professional appearance.

Qualifications:

• At least 1 year of Service Writer experience (Required)
• Knowledge of CDK (Required)
• Valid Driver’s License (Required)

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid Holidays
• 401k
• Vacation and Sick Time
• Free tuition through Strayer University
• Career advancement opportunities

About Us

Dennis & Co. Auto Group, Inc. operates a major automotive dealership network in the Metropolitan New York region with a diversified portfolio of 16 brands across 14 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, Infiniti, Chevrolet, and Cadillac. The group also owns and operates a used-only dealership and two collision centers. Dennis & Co. connects prospective buyers with their ideal vehicles and offers warranty and repair services that keep drivers on the roads. Utilizing the industry’s most advanced technological platform, Dennis & Co. ensures customers can shop on their terms, and in the venue of their choice (online, mobile, in-person), picking up where they left off as they move across channels.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Application Question(s):

• Are you able to work on Saturdays?

Experience:

• Service Writing: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Bronx, NY 10466 (Required)

Work Location: In person