Deloitte’s Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.

The team

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology, and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000 professionals bring fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The Technology Services Optimization Offering works with clients to transform their technology services and operations and provide enterprise-wide service transformation using ServiceNow. Working with Chief Information Officers, Technology Executives, Service Owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams, they help to establish an operating model for technology, attentive to NextGen and advanced technologies, new and evolving service models for technology and the operational expectations of an organization.

The opportunity:

The GPS practice is seeking strong government consulting professionals to support clients looking to modernize and transform IT operations within their organizations. Our multi-faceted approach to solving our clients’ biggest problems incorporates a suite of technology tools and accelerators, frameworks, and team members with broad backgrounds and experience to bring results to our client.

As a Deloitte professional, you will drive the improvement of digitally enabled organizations by conducting any of the following:

Drive the rollout of Client modernized mission-critical systems to 20,000 agents across the nation. This role will be a part of a team helping the Client think through their training and communications strategy/approach and execution, stakeholder engagement and user segmentation, user adoption through change management, strategic communications to the field, and survey/interview approach to collect feedback and support agile development of materials. Opportunities to hone core consulting skills, engage directly with clients, team with others on a 40 person project team. Required skillsets: core consulting skills (strong PowerPoint, storyboarding and writing skills, project management, time management). Preferred experience with training, strategic communications, change management concepts.

Qualifications

Required: 

• Bachelor’s degree required
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active Top Secret security clearance required
• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve
• Onsite travel to client site
• 2 years' experience

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html