Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte’s Core Business Operations (CBO) portfolio operates at the center of our client’s business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.

The team

Deloitte’s Government and Public Services (GPS) practice - our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Operations Transformation offering transforms our clients’ core business operations. We advise, design, implement, and deploy solutions that are focused on "heart of the business" issues across client organizations. Using deep sector knowledge and program management skills, we work alongside our clients to implement industry leading practices and manage their most important projects.

The work you’ll do:

• Program Management: Facilitating the implementation of the Knowledge Management customer’s program management practices, project reviews and meetings, and tracking the cost/schedule.
• Change Management: Assist the client in the creation, delivery, and capabilities and value of KM, and coordinate with the client and other Agency stakeholders.
• Best Practices and Lessons Learned: Collecting, documenting, and disseminating best KM practices, translate lessons learned into transformation improvements, training, and identification of potential automations.
• Performance Management and Reporting: Assist in the development of a benefit measurement framework and performance measures (KPIs) and the tracking and reporting on metrics.
• Data Analysis and Analytics Support: Assist in the identification of data that when measured, will provide insight into Strategic, Operational, Functional, and Leading/Lagging KPIs as well as metrics to showcase the success of the implementation of KM initiatives.

QualificationsRequired:

• Bachelor’s degree required
• 4 years of Knowledge Management, Change Management, or Government Consulting experience
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active TS/SCI with poly security clearance required for this role
• Ability to work onsite 5 days per week

Preferred:

• KPI Management
• Strategy and Operational experience

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