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What you’ll achieve
As a Service Delivery Principal Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement.
You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.
You will :
Coordinate the activities of technical solution team members to meet contract obligations, ensuring that full life cycle delivery costs are within the service level agreement
Proactively identify potential issues and drive resolution to avoid customer impact; facilitating continuous improvement
Build and sustain effective communications with all partners and cross-functional teams, maximizing the customer experience and relationships
Develop strategic account growth plan along with sales and Global Services SMEs, identifying and pursuing potential sales opportunities
Maintain awareness of all service matters and manage customer during high priority escalations
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role :
Essential Requirements
Be an experienced Service Delivery Engineer, with a strong history of resolving complex issues along with proven problem solving and negotiation skills
Strong experience in Broadcom(VMware) Products especially in Horizon Virtual Desktop space 3 year experience
Experience with Dell converged and Hyper-converged Platform administration (VxRail, PowerFlex), Storage and software defined storage (ScaleIO / VSAN), Windows and Linux Administration
Have strong organizational and planning skills, being able to coordinate teams across all program activities
Desirable Requirements
Last updated : 2024-04-26
Full Time
Consumer Goods
$137k-168k (estimate)
04/28/2024
05/09/2024
dellscherry.com
BROOKLYN, NY
100 - 200
1948
Private
DANA BENTZ
$50M - $200M
Consumer Goods
Dell's grows, produces and retails cherry and cherry products.
The job skills required for Principal engineer include Problem Solving, Planning, Initiative, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Principal engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Principal engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Principal engineer positions, which can be used as a reference in future career path planning. As a Principal engineer, it can be promoted into senior positions as a Biomedical Engineering Supervisor I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Principal engineer. You can explore the career advancement for a Principal engineer below and select your interested title to get hiring information.