Personal Lines Supervisor
Classification:
Salary-Exempt
Location
:
Franklin or Wellesley, MA
Job Type:
Full Time, 40 hours/week
Great opportunity with a well-established, Five Star Accredited Insurance Agency!
Voted as one of the Best Agencies to Work for through the Insurance Journal.
The Personal Lines Supervisor will help lead and mentor our team of Client Advocates and Account Managers, work closely with clients, and provide peace of mind through proactive service.
Responsibilities Include (but are not limited to):
Identify, design, and implement strategies for continued growth of the department including opportunities to cross sell and round out coverage
Drive agency goals and performance objectives
Review and prepare monthly reports to determine progress in achieving department objectives
Continuously work to improve the client service experience
Develop and maintain departmental workflows and procedures
Maintain and continuously strengthen relationships with carriers
Perform annual evaluations for staff and resolve personnel conflicts, issues, and address complaints within department
Participate in the interviewing, hiring and training of new staff members
Perform the duties of Account Manager as needed
Other duties as assigned
Our Ideal Candidate Has:
Minimum 5 years' P&C experience
MA Producers License
Strong leadership and interpersonal skills, with the ability to work with all levels of the organization
Self-motivation and accountability to get the job done
Exceptional organizational skills and attention to detail
Strong problem-solving skills
Proficiency in Microsoft Office Suite
Familiarity with Applied Epic preferred
What We Offer:
Collaborative work environment
Work-Life Balance
Comprehensive time-off package including paid vacation, holidays, sick and PTO
Health Insurance, Dental, Vision, 401K and more
Hybrid schedule
Opportunity for continuing education, subsidized by DG
Deland Gibson Core Values:
We Work with Urgency
We show Compassion
We are Life-Long Learners
We Have Grit
We Innovate
About Deland, Gibson :
Established in 1900, Deland, Gibson is a Massachusetts insurance agency that has thrived working as a trusted advisor for its client base. Through a handful of subtle name changes over the past century Deland, Gibson has maintained its identity as an industry-leading insurance and risk management advisor.
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