9 Front Desk Clerk - Full Time Jobs in Albany, NY
Del Monte Hotel Management is Hiring a Front Desk Clerk - Full Time Near Albany, NY
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk.
You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!
Job Responsibilities
Your specific duties in this role will include:
- Greet, register, and assign rooms to guests.
- Answer telephone.
- Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
- Make and confirm reservations.
- Monitor room availability.
- Block rooms.
- Program wake-up calls.
- Handle guest mail and messages.
- Perform check-out services.
- Open and close shifts making cash drops as necessary.
- Maintain market stock and coffee area as needed.
- Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
- Provide guests with directions and information regarding the local area.
- Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
- Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
- Schedule shuttle runs for guests (hotels with shuttle only).
- Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
- Perform laundry duties as needed (Fairfield Inn only).
- Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
Specific qualifications for the role include:
- 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
- Solid organizational, time-management and prioritization skills
- Exceptional customer service skills
- Ability to multi-task in a fast-paced environment
- Basic computer and administrative skills
- Availability to work a flexible schedule
- Maintain a valid Driver’s License from the state which you reside with no major violations.
Benefits
As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
- Compensation $16.00 per hour
- Comprehensive benefit packages for full-time positions
- Hotel room discounts at our locations around the globe
- Discounts on food and beverages
- Professional development and advancement opportunities
Job Summary
Full Time
$27k-36k (estimate)
11/06/2023
06/10/2024
The job skills required for Front Desk Clerk - Full Time include Customer Service, Guest Service, Laundry, Transportation, Time Management, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk - Full Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk - Full Time positions, which can be used as a reference in future career path planning. As a Front Desk Clerk - Full Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk - Full Time. You can explore the career advancement for a Front Desk Clerk - Full Time below and select your interested title to get hiring information.
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