Student Enrollment Center

Non-Exempt

Part-Time

Minimum $13.29/Per Hour

06/22/2023

No

* This position requires flexibility to work at any Del Mar College campus location, and work any shift (morning or afternoon), to provide adequate coverage of office business hours. *
This position is under the direction of the Assistant Director of Admissions, in the Student Enrollment Center, and is responsible for participating in a variety of technical and clerical duties related to the Admission’s Office. These responsibilities include interacting directly with students, prospective students and the community regarding admissions requirements.
Additionally, processing international student admissions, determining residency, assisting students with the application process, completing data entry of student applications and admissions documents, and processing all academic, early college, and special programs’ admissions functions. Works closely with students, faculty, chairs, staff and continuing education staff to ensure all admissions functions are completed.

One (1) year of advanced study or training past the high school diploma or GED equivalency AND three (3) years related experience to include: admissions/registration for education courses, computer-based data entry, and/or office related customer service.
- OR -
Four (4) years related experience to include: admissions/registration for education courses, computer-based data entry, and/or office related customer service.

Knowledge of general office policies and procedures.
Ability to operate general office equipment including document scanners, copiers, printers, etc.
Proficiency in computer based data entry.
Demonstrate effective communication skills in public, in person, and in writing.
Ability to demonstrate high energy, attention to detail, and the ability to organize effectively.
Ability to relate successfully with students and staff of diverse cultural, social, or educational backgrounds.
Demonstrated ability to use judgment, discretion, and decision making skills in dealing with
confidential and sensitive issues.
Demonstrated ability to problem solve by questioning, organizing, researching, analyzing, processing, and interpreting information.
Ability to work independently and as a team member. Ability to handle multiple tasks and responsibilities.
Ability to learn and adhere to College policies and procedures.

Higher Education experience.
Proficient in the use of Ellucian/Colleague software or other student information system and with
Microsoft Office applications.

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The College is committed to diversity in its workforce.

Complete and maintain current and prospective student files as required; and maintain integrity of student data.
Maintain current knowledge of federal and internal regulations such as the Family Educational Rights and Privacy Act (FERPA) and the Coordinating Board’s Texas Success Initiative.
Exercise good judgment and tact; provide information on college policies, procedures, standards, and requirements where applicable.

Utilize the student information system daily to perform data entry, including admissions applications, student transcripts, test scores to include the Texas Success Initiative, bacterial meningitis records, and all miscellaneous documents needed to complete a student’s file for academic, early college, and special programs.
Utilize the document imaging system to index, review and maintain relevant documents in student records.
Utilize the virtual check in system to place students in line or to summon students waiting to be seen by an Admissions representative.

Assist international students by serving as the first point of contact and assisting with the completion of the international checklist to obtain an I-20 for an F1 Student Visa.
Maintain current knowledge of international student admissions protocols and policies.
Utilize effective and clear communication to this diverse student population using various platforms.

Participate in various recruitment events, new student orientations, and registration events to assist with on-site processing of Admissions documents.

Provide excellent customer service and assist current students, prospective students, faculty, staff and the community with Admissions inquiries using various platforms.
Establish and maintain good public relations with faculty, staff, students, and the community at large.
Work closely with various Student Services, IT and Early College Programs departments.

Open and route mail.
Assist with mailings. Stuff envelopes, mail/email schedules, receipts, and other information requested by students, faculty and staff.

Additional related duties may be assigned.