Management Analyst Senior (Planning & Innovation)

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

DEFTEC Corporation seeks a Senior Management Analyst to support Planning & Innovation Services. The position supports the Cybersecurity and Infrastructure Support Agency (CISA)'s Infrastructure Security Division (ISD). ISD Workforce Services provides daily operations services that ensure that ISD employees have access to centralized customer services resources and advocates for many day-to-day workforce needs; training requests and approvals are processed accurately and adhere to DHS/CISA guidelines and policies; required and offered training is properly communicated and tracked; and ISD supervisors and employees have the guidance and resources to meet performance management requirements. Workforce Services also manages key programs and supports others-such as ISD awards and recognition programs, and other priority programs, as directed by ISD. Finally, Workforce Services acts as a critical liaison and support between the CISA Human Capital Service Team and ISD sub-divisions to ensure employment- and benefits-related actions or processes are coordinated, tracked, and fulfilled.

JOB RESPONSIBILITIES:

• Develop and maintain an organizational structure to include all P&I functions and standard operating procedures.
• Ensure implementation support activities are fully coordinated with CISA headquarters activities.
• Coordinate regular implementation meetings across P&I organizations.
• Develop targeted communication and/or education materials around specific areas of organizational transformational improvement efforts and related activities.
• Gather and document lessons learned from ISD organizational improvement efforts and related activities.
• Design briefings, surveys, and questionnaires regarding reorganization and related activities.
• Develop interview techniques, surveys, and Frequently Asked Questions to support all ISD stakeholders regarding organizational improvement efforts, strategy and policy updates, and related activities.
• Draft, shape, or refine plans and outreach products prioritized by the P&I Director.
• Develop, analyze, and create interview, survey, and questionnaire results to establish data-driven analysis in support.

QUALIFICATIONS:

Required Qualifications:

• Ten (10) years / senior level experience
• Ensuring implementation support activities are fully coordinated with CISA headquarters activities.
• Coordinate regular implementation meetings across P&I organizations.
• Develop targeted communication and/or education materials around specific areas of organizational transformational improvement efforts and related activities.
• Gather and document lessons learned from ISD organizational improvement efforts and related activities.
• Design briefings, surveys, and questionnaires regarding reorganization and related activities.
• Develop interview techniques, surveys, and Frequently Asked Questions to support all ISD stakeholders regarding organizational improvement efforts, strategy and policy updates, and related activities.
• Draft, shape, or refine plans and outreach products prioritized by the P&I Director
• Develop, analyze, and create interview, survey, and questionnaire results to establish data-driven analysis in support.

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, life insurance, short/long-term disability, and educational reimbursement. DEFTEC matches 401k contributions dollar for dollar up to 3% of the employee's income and an additional $0.50 for every dollar between 4-5% of the employee's income. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees, making DEFTEC an ideal workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact HR@deftec.com if you require reasonable accommodations.

DEFTEC is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP and alcohol when criteria is met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any typeon the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeedingand medical conditions related to pregnancy, childbirth or breastfeeding),gender, gender identity, and gender expression, religious creed,disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.