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A Front Desk Receptionist /Administrative Assistant is responsible for providing excellent customer service to all guests in person or otherwise, maintaining daily operations in the club. He/She will maintain and promote excellence in hospitality and customer service at all times by welcoming and servicing guests in a courteous, efficient and friendly manner and providing outstanding guest service during their stay/visit.
Duties:
- Inbound/outbound phone calls
- Keep track of upcoming scheduled appointments;
- Scheduling and coordinating appointments/lessons
- Check the payments (who has to pay and how much)
- Collect the payments from customers
- Keeping track and fill out customers attendance
- coodrination of tennis leagues and childrens match plays and adults tournaments
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain patient records and files, ensuring accuracy and confidentiality
- Assist with insurance verification and billing processes
- Coordinate tasks as assigned by the office manager
- Provide administrative support such as data entry, filing, and document preparation
- Collaborate with other team members to ensure smooth office operations
Requirements:
- Previous experience working as front desk receiptionist is preferred
- Strong customer service skills with the ability to handle patient inquiries and concerns effectively
- Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong communication skills, both verbal and written
Job Type: Full-time
Pay: $20.00 per hour
Experience:
Work Location: In person
Full Time
$31k-41k (estimate)
07/30/2023
08/10/2024
deerparktc.com
Deer Park, NY
<25
The following is the career advancement route for Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist. You can explore the career advancement for a Front Desk Receptionist below and select your interested title to get hiring information.
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