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About UGG
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG.
We’re driven by a clear mission : to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.
As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Summary
Our Sales Associates are critical to the success of our stores. As a Sales Associate,it’s your job to create the best possible customer experience.
It’s your job to listen to each customer and offer recommendations and current product knowledgein response totheir needs.
You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products.
As a SalesAssociate,you operate as part of dynamic teamand youcooperate to achieve business goals.
Description
As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty.You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store.
You ensure that all customer questions are addressed accurately and responded to before they leave.You provide exceptional service from start to finish, including effectively communicating our return policy.
You maintain a positive,cheerful attitude with customers and team membersandpromote the store and brand image in all interactions including adhering to a dress code.
You provide exceptional customer service to both our in-store customers and those who call on the phone.
In your role as aSales Associate,you understand that your role extends beyond the sales floor. You know how to operate the cash register,handle money accurately, check inventory daily and ensure products are stocked and available forcustomers,andmerchandizeproduct in accordance with Visual Merchandisingstandards.
Youalsomaintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting.
You practice safety-consciousness and respond totheft in accordance with our policies.As an UGG Sales Associate you understand that you are an integral part of a team;
youreport to work on time and notify your Store Manager in advance if you will be late or absent.
Core Competencies
As a successfulSales Associate,you know how to :
Ensure the highest level of customer service possibleas outlined in our Service Training Program
Prioritize brand and product knowledge trainingin customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Respond to problem situations with professionalism
Think criticallytosolve problems and approach challenges with agility
Key Qualifications
Two (2) yearsofretail store experience preferred.
High School Diploma
Excellent verbal and writtencommunication skills and ability to convey the UGG andDeckersBrands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Additional Requirements
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.
As part of our UGG Family, you belong to more thana lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.
We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission.
You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discriminationon the basis ofrace, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
$16-$18 hourly
Your recruiter can share more about the specific salary for your preferred location during the hiring process.
$ - $
The salary range posted reflects the minimum and maximum target for new hire salaries for this role this specific store location.
Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training.
Your recruiter can share more about the specific salary for your preferred location during the hiring process.
Last updated : 2024-04-24
Full Time
Retail
$94k-127k (estimate)
04/25/2024
07/22/2024
deckers.com
WASHINGTON, DC
3,000 - 7,500
1973
Public
$1B - $3B
Retail
Deckers Outdoor manufactures, sells and distributes casual, athletic and outdoor footwear.
The job skills required for Sales associate include Customer Service, Initiative, Product Knowledge, Flexibility, Microsoft Office, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales associate positions, which can be used as a reference in future career path planning. As a Sales associate, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales associate. You can explore the career advancement for a Sales associate below and select your interested title to get hiring information.
If you are interested in becoming a Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Associate job description and responsibilities
Organized customer database and detailed customer purchase history to streamline sales process for each specific customer.
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They observe the process and other details related to sales.
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Sales associates are responsible for selling products or services while providing excellent customer service.
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Sales associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.
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A sales associate can be employed full-time, part-time or on a seasonal basis.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Associate jobs
Most job descriptions for a role as a sales associate look for the following traits and experience.
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For those who don’t have much sales experience, a retail position can be the perfect start.
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A sales associate’s time can be challenging to manage at times, but a good sales associate will find a system that works for them.
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Sales associate positions require highly focused professional summaries that demonstrate sales experience and results.
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Understand first and learn maths second.
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Step 3: View the best colleges and universities for Sales Associate.