You haven't searched anything yet.
Job Locations | US-NC-Durham | Category | Information Technology | Type | Regular Full-Time |
DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, software, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions.
This position requires 1 day a week onsite in Durham, NC.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
Desired skills:
Full Time
IT Outsourcing & Consulting
$48k-59k (estimate)
02/26/2024
06/30/2024
decisionpt.com
IRVINE, CA
100 - 200
1976
Public
STEVEN SMITH
$10M - $50M
IT Outsourcing & Consulting
DecisionPoint develops mobile computing and wireless systems for retail and logistics sectors.
The job skills required for Help Desk Support Technician include Help Desk, Customer Service, Operating System, Desktop Support, Help Desk Support, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support Technician positions, which can be used as a reference in future career path planning. As a Help Desk Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Technician. You can explore the career advancement for a Help Desk Support Technician below and select your interested title to get hiring information.