Job Description:

Located throughout the United States and Canada, DecisionOne serves leading companies and government agencies with tailored information technology support services that maximize the return on IT investments, minimize capital infrastructure costs and optimize operational effectiveness.

With more than 1,500 technology professionals and an extensive, geographically distributed network of service locations, DecisionOne’s technology and business solutions combine complementary foundation services improving coverage, availability and response to satisfy the technology needs of our customers.

Job Description

• This position is onsite at the Client location in Tulsa, OK. 
• Covid vaccination is preferred, but will not be a requirement.
• Must have their own reliable transportation.
• The dedicated position to support users at Magellan handling desktop tier 2 tickets. This position has a higher level of skills that will be required, including, but not limited to, Linux, Networking and Server skills.
• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.
• Monday - Friday - Hours TBD (1 hour lunch - non billable)