As a Front Desk Agent, you will be the first point of contact for our guests, providing them with exceptional service throughout their stay. Your friendly demeanor, attention to detail, and ability to handle various tasks simultaneously will contribute to creating a positive experience for our guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or issues with patience and professionalism
- Process payments and maintain accurate records

- Ensure all payments have been collected and allocated to the correct accounts.

- Run night audit and balance house accounts.

Requirements:
- Strong customer service skills with a focus on guest satisfaction
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with hotel management software is preferred

We offer competitive wages as well as great benefits.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Night shift

Work setting:

• In-person

Work Location: In person