3305 McLain St., Goldsboro, NC 27534

Automotive BDC Representative – Business Development

Very Competitive Pay Plan Great Benefits!
Experience is Preferred, but not Required

Walk-in Applicants are Welcome!

The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
Deacon Jones Nissan is looking to hire a BDC Representative for our busy Business Development Center. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience. We value our employees and invest in their success.

We offer:

• Very competitive pay plan!
• Medical, Dental and Vision Insurance
• Employee purchase program
• Paid Vacation / Sick time
• Opportunity for career advancement
• A positive and professional work environment

Responsibilities – BDC Representative:

• Answer all incoming service calls
• Schedule service appointments
• Call customers for follow-ups, appointment reminders, and missed appointments, and to bring customers into the dealership for service.
• Interact with customers as well as with all dealership departments.
• Some filing and cash handling.
• Gather data for outgoing calls.
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned

Qualifications/Requirements - BDC Representative:

• Experience is preferred. We will train qualified candidates.
• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow directions, be open to change, work effectively under pressure, and positively defuse negative situations with customers.
• Professional personal appearance
• Must be able to work a flexible schedule including some Saturdays
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.