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2 11.60500 - Patient Liaison Jobs in Tuscaloosa, AL

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DCH HEALTH SYSTEM
Tuscaloosa, AL | Full Time
$39k-51k (estimate)
3 Weeks Ago
DCH HEALTH SYSTEM
Tuscaloosa, AL | Full Time
$45k-57k (estimate)
2 Weeks Ago
11.60500 - Patient Liaison
DCH HEALTH SYSTEM Tuscaloosa, AL
$39k-51k (estimate)
Full Time | Hospital 3 Weeks Ago
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DCH HEALTH SYSTEM is Hiring a 11.60500 - Patient Liaison Near Tuscaloosa, AL

Overview

Serves as liaison between hospital staff, assists patients in interpreting hospital policies, procedures and services and in obtaining solutions to problems and concerns.

Responsibilities

  • Enters complaints and grievances into computer tracking system and handles each in the timeframe of the protocol as indicated.
  • Daily serves as designated liaison between patients and the hospital, through which patients may voice their concerns in person or on the phone.
  • On a daily basis identify and assess problems that may arise; investigates and directs inquiries and complaints to appropriate hospital staff members.
  • Daily enters concerns of patients into the Midas electronic program.
  • DCH Standards:

    • Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
    • Performs compliance requirements as outlined in the Employee Handbook
    • Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
    • Requires use of electronic mail, time and attendance software, learning management software and intranet.
    • Must adhere to all DCH Health System policies and procedures.
    • All other duties as assigned.

    Qualifications

    BS degree preferred. Must have the ability to interact well with all customer groups. Self-motivation is required. Must enjoy working with the public. Knowledge of hospital systems preferred. Must have the ability to react appropriately in stressful situations. Must be able to keep information confidential.

    Must be able to read, write legibly, speak, and comprehend English.

    Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Hospital

    SALARY

    $39k-51k (estimate)

    POST DATE

    05/24/2024

    EXPIRATION DATE

    05/21/2025

    WEBSITE

    dchsystem.com

    HEADQUARTERS

    NORTHPORT, AL

    SIZE

    3,000 - 7,500

    FOUNDED

    1923

    TYPE

    Private

    CEO

    LUKE STANDEFFER

    REVENUE

    $500M - $1B

    INDUSTRY

    Hospital

    Show more

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    The following is the career advancement route for 11.60500 - Patient Liaison positions, which can be used as a reference in future career path planning. As a 11.60500 - Patient Liaison, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 11.60500 - Patient Liaison. You can explore the career advancement for a 11.60500 - Patient Liaison below and select your interested title to get hiring information.

    DCH HEALTH SYSTEM
    Full Time
    $45k-57k (estimate)
    2 Weeks Ago

    If you are interested in becoming a Patient Liaison, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Liaison for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on Patient Liaison job description and responsibilities

    Patient liaisons act as a representative for patients and their families to direct queries and complaints to relevant healthcare professionals.

    03/28/2022: Phoenix, AZ

    A patient liaison helps humanize the healthcare system, providing the best quality patient experience while streamlining processes for medical facilities.

    02/24/2022: Kennewick, WA

    Patient liaisons work with hospital patients and their families to address any concerns or special needs.

    04/13/2022: Columbus, OH

    They also work directly with administrators to solve patient and family problems.

    02/26/2022: Bremerton, WA

    They tell patients about their care options and educate them about the pros and cons of each.

    03/22/2022: Alexandria, LA

    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Patient Liaison jobs

    Most patient liaison positions require at least a high school diploma or equivalent, and even an associate's or bachelor's degree.

    05/07/2022: Miami, FL

    Patient liaisons are medical professionals who work directly with patients and their relatives.

    03/13/2022: Lancaster, PA

    Patient liaisons work directly with patients to ensure that they receive the best care possible from their treatment facility.

    04/28/2022: Passaic, NJ

    High school or an equivalent credential is a plus.

    04/02/2022: Saint Paul, MN

    Plan for conversations with health care providers.

    04/04/2022: Benton Harbor, MI

    Step 3: View the best colleges and universities for Patient Liaison.

    Butler University
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