188 System Administrator 0 Jobs in Annapolis, MD
DCCAMD is Hiring a System Administrator 0 Near Annapolis, MD
DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: www.dcca.com
System Administrator 0
Candidate must have an active TS/SCI with Poly to be considered
Key Tasks:
- Monitor, track, and assign Break/Fix (HD) and Install, Change, Move, Surplus (ICMS, i.e., SR) tickets
- Verify tickets for correct routing and research and reroute incorrectly routed tickets
- Update ticket status and provide work documentation on HD and SR tickets
- Prioritize and assign daily work/tasks based on Quality of Service, remaining SLA times, priority tasking, and first-in, first-out. Perform preliminary categorization of problems
- Assign tickets to appropriate queues. Notify site technicians of any priority or mission-critical problems or tickets and Route tickets to appropriate member of the site queue team
- Check tickets for incomplete items (missing asset #, location, etc.) or insufficient documentation. Complete required ticket updates and work documentation.
- Escalate problems or tickets to higher level management when required and/or necessary.
Required Skills:
- Must meet contract level requirements for appropriate position. Must have 1 year of experience in customer service, technical helpdesk, office administration, or project management.
- Must have excellent customer service and organizational skills. Must have good interpersonal skills and willingness to be a team player.
- Must be comfortable prioritizing the work of others based on established directions and guidelines and working under moderate pressure.
- Must be an assertive individual with a great deal of flexibility and the ability to adapt to frequently changing work volumes.
- Knowledge of or familiarity with the SupportIT database/application is highly desirable. WINTEL and/or UNIX system administrators looking to perform non-technical work are also desired.
Qualifications:
- No demonstrated experience is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of SA experience may be substituted for a Bachelor's degree.
COVID Safety Requirements
DCCA is committed to the safety of our workforce and customers, adhering to COVID-19 Safety Protocols as required by the company, our customers and the Safer Federal Workforce Task Force. Some customer facilities require all employees to provide proof of vaccination status as a condition of employment, subject to approved medical or religious accommodations. Mask wearing and frequent COVID testing/attestation may also be required.
DCCA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
Job Summary
Full Time
$83k-103k (estimate)
04/19/2023
05/28/2024
The job skills required for System Administrator 0 include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a System Administrator 0. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by System Administrator 0. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for System Administrator 0 positions, which can be used as a reference in future career path planning. As a System Administrator 0, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary System Administrator 0. You can explore the career advancement for a System Administrator 0 below and select your interested title to get hiring information.
If you are interested in becoming a System Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a System Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on System Administrator job description and responsibilities
System administrators support, troubleshoot, and maintain computer servers and networks.
02/02/2022: Modesto, CA
System administrators are responsible for keeping the systems running smoothly.
02/25/2022: Fort Lauderdale, FL
System Administrators are responsible for managing, troubleshooting and proactively updating hardware and software assets to prevent downtime or zero-day exploits from occurring.
12/28/2021: Reading, PA
The System Administrator takes care of the user accounts, permissions, access rights, and storage allocations.
02/02/2022: Lansing, MI
System administrators maintain the workflow of their organization, and they ensure that there are efficient and effective lines of communication open at all times.
03/03/2022: Corpus Christi, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on System Administrator jobs
A system administrator may provide some level of support, depending on their job description and employer needs.
12/19/2021: Huntington, WV
They work with both hardware and software systems to ensure that the business’s computer networks run smoothly.
12/26/2021: Salem, OR
Many of the skills required to perform the tasks associated with system administrator roles are acquired through a formal education program.
02/09/2022: Green Bay, WI
Generally, a prospective employee will be required to have experience with the computer system they are expected to manage.
02/03/2022: Fresno, CA
A good System Administrator must have excellent communication skills since they work directly with employees across an organization to understand their needs and ensure all employees can work as efficiently as possible.
03/02/2022: Springfield, MA
Step 3: View the best colleges and universities for System Administrator.
Similar Jobs
Popular Articles
