Position Summary

The Maintenance Technician reports to the Property Manager under the supervision of the Maintenance Supervisor or Lead Maintenance Technician and performs general maintenance and repair to ensure apartment units and other property facilities are in good working order. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation, and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. The Maintenance Technician follows a planned preventative maintenance schedule and follows up with residents after repairs are complete. Additional responsibilities include but are not limited to, assisting with preparing vacant apartment units for rental and landscape and renovation projects.

Duties and Responsibilities

• Receives requests for service maintenance, prioritizes work orders, and handles each most efficiently.
• Performs minor electrical repairs and replacement of light fixtures and related items.
• Examines and diagnoses problems with heating, ventilation, and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit. Makes repairs and/or replacements according to standard. Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.
• Repairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers, and dryers.
• Performs minor to moderate-level plumbing repairs, replacements, and/or installations, including repairing leaks and removing clogs in sinks and toilets.
• May perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and woodwork.
• Perform “make ready” projects for the preparation of vacant units available for prospective tenants. Repairs locks and other miscellaneous items.
• Perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards.
• Adheres to the company’s safety and hazard communications programs, policies, and procedures and maintains a safe work environment.
• Works irregular hours (evenings, weekends), including on-call and overtime hours, as required.
• Operates a motor vehicle to transport tools and materials between work sites.
• Performs other related duties as assigned to meet the needs of the business.

Required Qualifications

• High school diploma/GED and one to two years of experience in facility maintenance and/or mechanical repair required
• Valid driver’s license from the state of residence required
• Must have at least Five (5) years of apartment maintenance experience
• Must have a High School Diploma or GED
• HVAC- EPA Certification Required
• CPO- Certified Pool Operator’s License preferred
• Must have excellent people skills
• Must be able to prioritize and complete tasks correctly and promptly
• Must be able to pass a criminal background check
• A valid Driver’s License is required
• Reliable transportation required

Knowledge, Skills, and Abilities

• Knowledge and skills to operate standard and specialized tools for repairs and maintenance.
• Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
• Thorough knowledge of heating and air conditioning unit maintenance, troubleshooting, and repair.
• General knowledge of the repair and maintenance of appliances, lighting fixtures, and plumbing.
• Knowledge of occupational health and safety regulations and precautions.
• Skill and ability to clearly and concisely communicate verbally and in writing with professionalism when interacting with tenants and property management.
• Knowledge and skills to organize, prioritize, and meet deadlines.
• Customer service and problem-solving skills.
• Ability to read, interpret, and apply written instructions for repair and maintenance of equipment.
• Basic computer/technical skills to operate mobile computing or communications devices.

Physical and Environmental Requirements

• The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.
• While performing the duties of this job, the employee is required to sit, stand, bend, walk, use hands and fingers to control objects, reach with hands and arms, climb stairs and ladders, balance, stoop, kneel, crouch, crawl, talk, and hear. The associate must be able to lift 50 pounds individually and up to 100 pounds with assistance devices (dollies, hand trucks, additional persons).
• Must be able to see and read to complete forms, read reports, and visually determine the correct working order of the physical aspect of units and other property facilities. Frequently needs to see small details.
• While performing the duties of this job, the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dust.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.