19 Service Manager Jobs in Benicia, CA
Day Wireless Systems is Hiring a Service Manager Near Benicia, CA
Job Details
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Description
The ideal candidate must be a positive and a motivated leader who is experienced in training, managing and mentoring staff, as well as being fully capable of ensuring the efficiency of technical operations. The candidate must also be able to identify new business opportunities, while ensuring the profitability of current activities.
The service manager is responsible for the overall operations of the service department, including employee and customer relations and workflow.
The Manager partners with the Area Service Manager on budget planning, P&L analysis, targeted business development within private sector, increasing opportunities with public safety agencies, building customer relationships, constructing customer quotes/proposals, project management, and other related activities.
Primary Duties & Responsibilities:
- Responsibility for managing a team of technical and administrative staff, and providing each with feedback and counsel when needed to improve their efficiency and effectiveness.
- Demonstrated success in building positive business relationships by meeting with customers, assisting with project planning, scheduling service, and providing excellent customer service.
- Financial responsibility for the service department including creating budgets, cost containment, inventory control, monitor overtime expenditures, growth and profitability.
- Excellent written and oral communication skills along with professional presentation and demeanor
- Conduct regular staff meetings to review weekly goals invoicing and service performance.
- Set and achieve goals, establish priorities, provide flexibility for customers, technicians, administration, invoicing and problem resolution.
Ideal candidate should have the following skills, experience and education:
- Bachelor's degree preferred or equivalent work experience
- Five (5) or more years of management experience.
- Skill sets include leadership, customer service, professional experience in managing resources, organization and planning, computer and good interpersonal skills.
Job Summary
Full Time
$102k-137k (estimate)
05/23/2024
06/11/2024
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
