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Front Desk Agent
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$34k-46k (estimate)
Full Time 1 Week Ago
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Westmont Hospitality Group is Hiring a Front Desk Agent Near Phoenix, AZ

We are seeking a Front Desk Agent to join our Team with a starting Wage up to $ 16.00 per hour!

When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!
  • Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
  • Dental
  • Vision
  • Competitive Pay
  • Employer Paid Life Insurance
  • PTO
  • 401K with Employer Match
  • Career Growth Opportunities
HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.

Specific Requirements:
  • Welcome guests with friendly greeting and smile while performing all guest related services.
  • Handle reservations request; check guests in/out; handle guest accounting and cashier functions.
  • Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms.
  • Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance.
  • Performs all other duties as assigned.
Experience:
  • High school diploma preferred or equivalent experience
  • 1 year in previous customer service position.
  • Must have basic office skills (math, cash handling, computer skills, etc.)
  • Basic English communication (verbal and written) skills required.
** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions**

Job Summary

JOB TYPE

Full Time

SALARY

$34k-46k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/15/2024

WEBSITE

whg.com

HEADQUARTERS

HOUSTON, TX

SIZE

500 - 1,000

FOUNDED

1975

CEO

MICHEAL KLINGHER

REVENUE

$10M - $50M

INDUSTRY

Accommodations

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

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