10 front desk agent full time Jobs in palm springs, ca
Grand Pacific Resorts is Hiring a Front Desk Agent Near Palm Springs, CA
* Checks guests/owners in and out of the resort, answering any questions they may have.
* Meets and exceeds guest/owner expectations by providing exceptional customer service by phone or in person.
* Answering a high volume of inbound calls from guests/owners
* Communicates effectively with guests, supervisors and associates.
* Resolve customer complaints and problems calmly and effectively
* Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
* Additional Job Duties that may be occasionally required: Assisting guests with loading/unloading luggage including up/down stairs Delivering guest request items to/from rooms
**Essential Job Functions may include:**
**Requirements**
Education, Skills & Experience:
* The ideal candidate for this opportunity must be very an outgoing team player who is able to communicate well, multi task, and provide exemplary customer service to both guests/owners and associates.
* Previous experience in customer service and/or hospitality industry preferred.
* 1 years of related experience, preferably within the hospitality industry
* Professional telephone etiquette is required
* High school diploma or equivalent
* Excellent communication and organizational skills
* Must be flexible to work various shifts, including weekends & holidays
**Additional Job Elements:**
Must be able to stand/walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch, & crawl. The employee must regularly lift and/or move up to 25lbs.
Company : Grand Pacific Resorts
Position : Front Desk Agent
Status : Part Time
Shift : First (Day), Second (Afternoon)
Req # : 6925646
Date Posted : February 10, 2022
Location : 400 S. Hermosa Dr, Palm Springs, US, CA, 92262
Job Category : Staff
Job Summary
Full Time
$27k-36k (estimate)
06/10/2024
06/28/2024
grandpacficresorts.com
Carlsbad, CA
<25
Durable Manufacturing
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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
