Assistant Property Manager - Must have commercial experience
Direct Hire; $79K - $100k plus bonus
Emeryville, CA 94608
Seeking highly motivated Assistant Property Manager (APM) to join team in Emeryville CA. Reporting to the Property Manager, this role provides key support to the property management team in the day-to-day operations, providing outstanding service to tenants and customers.
As a member of this team, you will be responsible for:
Tenant Relationship Management
•Establish ongoing relationships to understand tenant needs, concerns and contribute to resolutions.
•Ensure prompt and courteous attention to tenant requests, from both site level and head office.
•Oversee scheduling of tenant events and meetings
•Maintain vacant suites to the company's standard and assist the leasing team as required.
•Maintain the tenant manual and coordinate annual updates, as well as supporting the enforcement of policies and procedures.
Operations
•Provide day to day operations management of the property.
•Direct the activities of workers engaged in operating and maintaining the facilities and equipment in the office building.
•Ensure quality of operating services, both internal (i.e. engineering) and third party (i.e. security, janitorial).
•Perform regular property inspections at various times/days to ensure smooth operations.
•Manage building vendors including but not limited to cleaning, security, elevator, and pest control and attend monthly/weekly meetings with vendors.
•Oversee work order management process, monitor work order trends and communication with team to develop action plans as needed.
•Assist in the solicitation of bids from vendors and the awarding of contracts for work performed in the building. Maintain a working knowledge of all vendor contacts and ensure compliance with all financial and insurance terms as per company service contracts.
•Assist PM and GM with sustainability initiatives.
•Support Leasing as directed by PM. Interpret leases and ensure requirements are adhered to
•Participate in Emergency Response (training, annual building evacuation)
•Assure life safety programs are in place and meet all company guidelines and legal requirements for tenants and employees
Financial
•Assist with creation of property budgets
•Review monthly and YTD GL
•Complete monthly accruals
•Review and complete monthly variance reports
•Assist with quarterly forecasts
•Assist PM with Operating Expense and Real Estate Tax prebills and final billings
•Manage work order and utility billings (prepare and distribute)
•Manage rent statements (prepare and follow up as needed)
To succeed in this role, you:
•3-5 years' experience in Property Management Required
•Experience in a retail environment is an asset
•Post-secondary degree with focus in business or real estate
•Enrolment in RPA/CSM is an asset
•Strong computer skills and knowledge of MS Office required, basic knowledge of JDE preferred
•Demonstrates analytical decision-making and customer service skills
•Demonstrates excellent communication skills both written and oral
•Demonstrates excellent critical thinking and problem-solving skills
•Demonstrates the ability to be a team- player and displays leadership qualities
•Strong interpersonal skills are required to build relationships with tenant