POSITION SUMMARY

A Dave’s Fresh Marketplace Prepared Food Clerk is responsible for preparing food items, along with setting up and maintaining attractive Prepared Foods displays. Prepared Food Clerks ensure a positive image by preparing quality foods and providing excellent customer service.

It is the responsibility of a Prepared Food Clerk to adhere to all food safety practices and procedures.

MINIMUM QUALIFICATIONS

· Prior food service experience preferred, but not required

· Must be 18 years of age or older

· Must be comfortable with customer facing interactions

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

· Ensuring that each customer receives outstanding customer service by providing a friendly environment – includes greeting and acknowledging customers, smiling, making eye contact, and all other components of customer service

· Prepare foods with strict adherence to Dave’s Fresh Marketplace recipes and quality standards

· Providing customers with consistent, high quality prepared foods

· Accurately prepares customer special orders

· Cutting gloves must be worn on non-cutting hand while cutting any product. This policy is mandatory

· Examines products for freshness

· Ensuring appealing displays by keeping cases, rotisserie displays, soup bars, etc. clean, well- stocked, and properly rotated while checking and maintaining freshness and quality of products

· Awareness of food allergens; able to answer customer questions regarding food allergens

· Weigh, price, and package foods per customer order

· Take customer orders with accuracy: both by phone and in-person

· Assist with catering orders

· Practice proper rotation and labeling of all products

· Ensures proper temperatures in all cases

· Cleaning of department, equipment, and cases

· Completes all cleaning tasks as needed

· Completes all department logs as required

· Notifies management of pricing discrepancies

· Maintain a positive work environment

· Adherence to department-specific dress code policy

· Strict adherence to all Food Safety & Sanitation procedures

· Follows all safety practices and procedures – I.E. working in a safe manner, utilizing personal protective equipment (PPE) when necessary, etc.

· Adhering to all Dave’s Fresh Marketplace policies, procedures, and practices including signing, pricing, and loss prevention

· Performing other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

· Effective communication skills, ensuring excellent customer service

· Proper handling of equipment such as knives, scales, wrappers, compactors, garbage disposals, hand trucks, and cooking equipment (fryolators and ovens/stoves)

· Willingness to collaborate and work well in a team environment

· Ability to follow instructions; both written and verbal

· Ability to learn a basic knowledge of all products and recipes

· Must be willing to participate in further training – I.E., food safety training

· Can effectively communicate ingredient and food allergen information to customers

· Ability to provide/receive constructive feedback

· Ability to multi-task, prioritize, and stay organized

· Reliable and dependable; able to work a flexible schedule – including weekends

· Must be able to work a minimum of 3 shifts per week

· Ability to solve practical problems

· Highly motivated – ability to successfully work in a fast-paced environment

PHYSICAL DEMANDS AND WORK ENVIRONMENT

· Ability to lift up to 20 lbs. constantly, 25-50 lbs. occasionally

· Pushing and pulling occasionally

· Standing constantly

· Handling frequently

· Reaching frequently

· Finger-use frequently

· Talking frequently

· Hearing frequently

· Smelling frequently

· Good vision is constant

· May be exposed to various food allergens

· Exposure to refrigerated conditions occasionally

· Exposure to extreme cold occasionally

· Exposure to extreme heat occasionally