What you will do:

• Be the strategic partner and account manager for our enterprise & Mid-market customers.
• Build on existing customer relationships, by structuring mutually beneficial commercial partnerships.
• Identify and influence decision-makers and key stakeholders of some of the largest audit firms in the world.
• Work closely together with our DataSnipper Innovation Services team to develop the Customer Success strategy and to drive customer engagement at our clients.
• Create and optimize Customer Success management processes.

What you bring:

• 3 years in a Customer Success Manager role.
• Familiar with the dynamics and customer journey in B2B enterprise software.
• Proactive mindset, ability to self-start, driven to succeed and achieve business outcomes
• Excellent project and time management skills.
• Excellent verbal and written communication skills, including the ability to present to executives and key decision-makers.
• An outgoing personality with a positive attitude.
• Strong affinity with the software industry.
• Fluency in French & English is a must.

What we offer:

• Being part of one of the fastest-growing scale-ups in the Netherlands
• Make an impact by disrupting the audit and finance industry with us
• 28 vacation days on a full-time basis
• Pension plan
• Stock participation plan
• Hybrid mode of work (at least 3 days onsite in our Amsterdam office)
• A flexible and growing organization with lots of opportunities to learn and develop
• International working environment, with a team of friendly and driven colleagues
• Office in Amsterdam Noord with fresh, delicious lunch prepared daily by our chef
• Access to OpenUp, the mental health and wellness platform
• Friday drinks and multiple social activities for team building

If this sounds interesting to you, apply. We can’t wait to meet you!