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Systems Engineer 1
Dataprise Denver, CO
$105k-126k (estimate)
Full Time | IT Outsourcing & Consulting 3 Months Ago
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Dataprise is Hiring a Systems Engineer 1 Near Denver, CO

About the role: The Systems Engineer 1 will provide network and systems administration support, advice, recommendation, and maintenance to our diverse client base. The ideal fit is self-motivated and has strong communication, presentation, organizational, and time management skills. As a Systems Engineer 1, you will provide exceptional customer service to our clients and consistently achieve a high level of customer satisfaction. 
***This position will require on-site support to clients in the Denver, CO metro area***
 Why Work Here? 
  • We are an employee focused organization with a “work hard/play hard” culture including a unified mission, strong relationships, and opportunities to build a career.
  • We have exponential growth opportunities through continuous learning, upskilling, job shadow programs, career mentors, annual training allotments, and LinkedIn Learning licenses for all employees. 
  • We offer a comprehensive Wellness Program including gym membership discounts/subsidies, and Wellness Rewards opportunities.
  • We have a strong commitment to Diversity, Equity, and Inclusion (DEI) through a multi-faceted DEI Program. 
  • We focus on work/life balance including hybrid and remote work options and provide 10 paid holidays and 3-5 weeks of flexible PTO per year. 
  • We pay competitively and have a robust benefits package including top-quality medical, dental, and vision coverage for you and your family FREE telemedicine benefits, company-paid Employee Assistance Program (EAP), and 401(k) with company match. 
  • We give the opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals out there.
What You’ll Do:
  • Provide network and infrastructure administration expertise, support, and service to an assigned set of clients.
  • Manage, prioritize work, and resolve day-to-day support requests submitted by email, web, and telephone.
  • Identify problems, research solutions, determine and implement the appropriate resolutions to customer technical issues.
  • Use a ticketing application to record all effort toward resolution and document solutions. 
  • Perform ongoing maintenance tasks for internal and client networks, including monitoring, updates and patching, and documentation. 
  • Perform day-to-day administrative duties for clients and internal staff, including device troubleshooting, routing changes, configuration backup, and vulnerability patching.
  • Evaluate documented resolutions and contribute to knowledge base repository. 
  • Travel to client locations as needed in the Denver metro area 
What Skills & Experience You’ll Need:
  • Experience with support and integration of cloud-based solutions including Microsoft Office 365 and Azure along with ADFS/Directory synchronization. 
  • Proficiency with system management and monitoring toolsets including Microsoft System Center.
  • Expertise with server, application, and desktop virtualization utilizing VMware and/or Microsoft.
  • In-depth knowledge of Active Directory and Windows Server architecture, deployment, and troubleshooting.
  • Understanding of LAN/WAN network infrastructure architecture and concepts, including TCP/IP.
  • Experience with support and integration of wireless infrastructure, troubleshooting and resolving Office 365 issues, SNMP-based or other network monitoring technologies, firewalls, internet VPN’s remote implementation, troubleshooting, and problem resolution, Azure and Google Workspace.
  • Willingness and ability to learn new technologies, including taking and passing technical certification exams. 
  • Previous Managed Services experience is a plus.
  • Consulting and IT industry experience is preferred.
Compensation: 
  • We are committed to maintaining a positive work environment by ensuring that compensation across the Company is managed in a competitive, consistent, and fair manner. Each employee will be compensated in line with their specific scope of responsibility, skill level, and educational background, in addition to the projected impact on the success of the Company. 
  • We have a comprehensive Compensation Management System which establishes the guidelines we use in making compensation decisions and is comprised of compensation policies, salary structures, salary grades, incentive target guidelines, job descriptions, and career charts. 
  • This position’s Salary Range is $60,000-$70,000 (NOTE: this is the range at the national average level; specific salaries offered will be adjusted higher/lower due to the local labor market of the candidate. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons).
Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD! 
Dataprise is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$105k-126k (estimate)

POST DATE

01/06/2024

EXPIRATION DATE

04/23/2024

WEBSITE

dataprise.com

HEADQUARTERS

BALTIMORE, MD

SIZE

200 - 500

FOUNDED

1995

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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About Dataprise

Welcome to Dataprise's official LinkedIn company page. The Dataprise philosophy is that our customers should be focused on running their core businesses and not their technology. Thats where we come in. Since 1995, Dataprise has helped more than 5,000 organizations across the US make best use of their business technology. With a staff that consists of over 300 certified network technical consultants and support staff, we are able to move at light speed to anticipate our customers' needs which means that we have all the expertise that youll ever need all under one roof. Our world-class Datapr...ise Xperience customer support means that we hold ourselves to the highest accountability in the industry to ensure that you are always satisfied with our results. Dataprise has been honored by The Washington Post, Computerworld, Crain's and others as one of the best places to work. More
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