Overview

***NOW OFFERING A $5,000 SIGN-ON BONUS***

Performs a broad array of Radiology administrative functions to support the Radiology Service Line across the Dartmouth-Hitchcock D-H system. Functions include registration, scheduling, Information Systems (IT) support and digital and analog image management. Responsible for all Radiology release of information (ROI) requests in compliance with D-HH policies, state and federal regulations.

Responsibilities

• Independently coordinates, fulfills, monitors, and prioritizes radiology work lists, from multiple sources (e.g. phone, in-person, and technology), using various systems to ensure timely and accurate information delivery for high quality patient care.

• Proactively identifies, troubleshoots, triages problems (e.g. technology, work lists, patient information, etc.) and provides documented solutions, following standard protocols, to continuously improve Imaging processes.

• Provides front-line customer service to stakeholders (e.g. greeting, directing, registering, sharing relevant information / documentation, etc.) in accordance with team and organizational guidelines to ensure D-H is capturing critical information while honoring Federal and State regulations.

• Uses imaging and technology expertise (e.g. Radiology Information System (RIS), Picture Archiving and Communications Systems (PACS), etc.) to facilitate accurate and timely interpretation and dissemination of imaging studies. Acts as a coach to other users of imaging throughout the system to facilitate optimal patient care and transitions.

• Facilitates the clinical communication between Radiologists and ordering providers to ensure clinical practice and American College of Radiology guidelines are met.

• Performs other duties as required or assigned.

Qualifications

• Associate’s degree in computer science or related study preferred.

• Medical terminology preferred.

• High level of accuracy with strict attention to detail.

• Strong oral and written communication skills.

• Customer service mindset.

• Ability to work as a member of a high functioning team and independently as required.

• Must be comfortable working in a high-volume, fast paced environment.

• Technical aptitude.