The Senior Implementation Analyst is responsible for driving forward evolving CDI programs by working with key partners in clinical and revenue cycle areas. This position will leverage CDI skills with a focus on department process, identifying trends and implementing solutions. Successful candidate must have at least 5 years of experience in professional coding or CDI related role with direct provider contact. Experience with Epic, payor denial/audit, regulatory and data analysis skills desired.

1. Supports the Epic (eD-H) implementation project and business systems implementation.
2. Participates in the selection process and implementation of a new business system at D-H to include the consolidation of business systems as well as integration of Hospital and Professional billing requirements.
3. Analyzes process workflows and understands business workflows. Identifies where there may be weaknesses in proposed flows and creates system solutions to prevent delays, backlogs, and deficiencies in data being sent to the business systems. Participates in developing solutions for complex problems and identifies risk.
4. Designs processes, in conjunction with the RMD leadership team, necessary to achieve accurate and timely billing of charges.
5. Collaborates with operations and knowledge holders within the system to bring forward best practices for system set up.
6. Maintains current knowledge management information systems for registration, charge entry, coding, billing, clinical research, and accounts receivables.
7. Recommends and implements systems utilizing available technology, software and manpower resources in such a way as to ensure accurate posting of all charges within appropriate time frames, optimizes cash collections, maintains a consistent cash flow as well as the lowest possible A/R levels.
8. Ensures revenue cycle systems across the enterprise are compliant in all regulatory and contracted areas.
9. Evaluates and implements technology enhancements that create efficiencies and/or improve customer satisfaction.
10. Maintains a current knowledge of proposed legislation or regulatory or compliance changes and implement system changes that may be necessary as a result of such regulatory requirements.
11. Utilize project management tools such as project charters, project plans, gantt charts, milestones, etc. Keeps teams on task and on target to meet defined goals.
12. Participates in committees, task forces, or programs which may establish, recommend, or modify external regulations or procedures affecting all entities, with a goal of being proactive in establishing an environment supportive of the goals and values of the organization.
13. Performs other duties as required or assigned.

• Bachelor’s degree with 5 years of experience in health care administration, preferably in the ambulatory care setting, or the equivalent in education and experience required.
• Master’s degree preferred.
• The ability to relate to and deal effectively with physicians, administrators, support staff and the general public with a high degree of tact and discretion essential.
• Excellent oral and writing skills required.
• Strong financial background required.

Required Licensure/Certifications

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.