Hi

we have immediate position for Desktop Support L2 at Torrance CA (Onsite). Please find the complete job description given below. if your comfortable, kindly please share your updated resume to

Position : Desktop Support L2
Location: Torrance CA (Onsite)
Duration: Long Term

REQUIREMENTS:
Strong hands on experience needed on end user support for Windows PC and Mac related issues
Ability to assign and work on incident tickets through Service Now.
Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
Ability to support new user onboarding and preparing necessary IT equipment's.
Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's)
Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams.


Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.