Assistant Property Manager Job Description

Reports to: Property Manager

Status: Exempt

The Assistant Property Manager supports the Property Manager with all facets of property(s) operations including leasing, office management, marketing, resident and community relations.

· Maintain a safe environment

· Cultivate resident satisfaction

· Protect the investment of the apartment property owner

· Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.

PRIMARY RESPONSIBILITIES

· Maintains and enhances relations with prospects, residents, staff and vendors

· Oversees Accounts Receivable ensuring rents and all other applicable fees are billed and collected

· Performs regular property inspections for cleanliness, curb appeal, and to ensure the property is free of hazards

· Assists Regional Property Manager with property-operating budget

· Oversees Accounts Receivable ensuring rents and all other applicable fees are billed and collected

· Enters/Reviews all payables

· Posts, and makes bank deposits

· Completes computerized accounting functions for accuracy and timeliness. Including SDR refunds and interest payments

· Performs regular property inspections for cleanliness, curb appeal, and to ensure property is free of hazards

· Oversees the process of "turning over a unit" to make available for next renter by conducting a pre-move-in inspection. Conducts move-out inspections and assesses charges if appropriate

· Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services

· Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

· Performs general office duties: answers the telephone, writes service requests, follows-up on completed or pending service requests, files, monitors, and orders office supplies

· Performs all reasonable duties assigned by Regional Property Manager

KNOWLEDGE AND SKILL REQUIREMENTS

· Frequent need to perform duties under pressure and meet deadlines in a timely manner

· Frequent need to effectively communicate with residents (handle concerns, complaints and issues); vendors; and staff being supervised

· Must be able to work in a fast-paced, multi-faceted and customer service-oriented environment

· Must be able to work as a team, interact with others in a professional/pleasant manner and exercise problem-solving skills

· Must be able to apply principles of logical thinking or define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action

Skills (Required):

· Computer literate (Word Processing, Excel, etc.)

· Must be able to effectively communicate in English, both in writing (grammar, spelling, etc.) and speech

· AppFolio a plus

EDUCATION:

· High School Degree

· 2-year or 4-year degree preferred

PHYSICAL DEMANDS

Have constant need (66% to 100% of the time) to perform the following physical activities:

Lifting/Carrying (supplies, replacement parts, ladders, etc.):

1 – 25 lbs.

Constant need (66% to 100% of the time)

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overtime
• Weekends as needed

Experience:

• Property management: 2 years (Required)

Ability to Relocate:

• Glenview, IL: Relocate before starting work (Required)

Work Location: In person