Description

Server

• Greet guests promptly and warmly.
• Anticipate business levels, and perform accordingly.
• Set the example of excellence in standards to other staff at all times.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.Use guest names wherever possible, and be aware if they are celebrating a special occasion.
• Promote the restaurants, wines, tasting room, wine club and know about upcoming events on property.
• Ensure the Front-of-House looks presentable to the guest.
• Describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions to drive sales.
• Provide each item’s taste, origin, and preparation methods.
• Performs clean-up and closing duties .
• Attends pre-meal meetings as requested.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.

Server Assistant/Food Runner

• Deliver food orders to our members and guests accurately
• Double check order to ensure quality and correctness
• Communicate with server orders that are ready to be served
• Follow up with additional member requests and issues

Host

• Welcome guests to the venue/ Greet customers upon their departure
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed

Qualifications

• 1-2 years serving experience preferred
• Tray service for delivery of food and beverage offerings preferred
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams