17 Customer Service/Warehouse Associate - (FT) Jobs in Tempe, AZ
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Customer Service/Warehouse Associate - (FT)
$36k-42k (estimate)
Full Time | Durable Manufacturing
3 Months Ago
Dal-Tile is Hiring a Customer Service/Warehouse Associate - (FT) Near Tempe, AZ
Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate we will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers’ orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment.
Primary Objective:
- Performs a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location.
Major Function and Scope:
- Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
- Addresses and resolves customer complaints (returns and order errors).
- Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file, and creating vendor orders.
- Performs various product order duties such as entering customer orders, creating plant/SDC orders, and completing stock replenishment orders.
- Waits on customers and prepares sales slips.
- Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and label vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts.
- Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stock material, processing customer returns, and notifying management of damaged shipments for freight claims.
- Operates crane and forklift equipment.
- Maintains clean and organized facility by sweeping, trash removal, restroom cleaning general office maintenance, etc.
- Maintains a safe working environment by following all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and/or acts to Management.
- Performs other related duties as required.
Experience and Knowledge Required:
- HS diploma or equivalent experience;
- 1 years of customer service experience and warehouse experience
- Crane Forklift Experience preferred
Competencies:
- Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious.
Other Pertinent Job Information:
- While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$36k-42k (estimate)
POST DATE
01/08/2024
EXPIRATION DATE
05/02/2024
WEBSITE
daltile.com
HEADQUARTERS
DALLAS, TX
SIZE
7,500 - 15,000
FOUNDED
1947
CEO
JOHN TURNER JR
REVENUE
$1B - $3B
INDUSTRY
Durable Manufacturing
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