POSTING TYPE: Open-competitive
DEPARTMENT: Information Technology
HOURS: Full-time
FULL SALARY RANGE: $103,086 - 161,073 /year (112 Grade Level)LOCATION: Administration Center, Hastings
UNION: None
CLOSE DATE: 4:30 p.m. on Friday, December 9, 2022

Information Technology Managers are responsible to plan, coordinate, and supervise all activities related to the analysis, design, development, configuration, and implementation of organizational information systems within the area of responsibilities. The Manager is also responsible for maintaining, supporting, and upgrading existing systems and/or technical infrastructure. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide his/her team on issues related to the analysis, design, development, and deployment of mission-critical information and software systems within their area of responsibilities.

• Bachelor's Degree in computer information systems, computer science, engineering, business administration or similar discipline, AND 8 years' work experience leading, supervising, or managing technical teams. 

OR 

• An equivalent combination of education and experience.

PREFERRED QUALIFICATIONS BEYOND MINIMUM REQUIRED: 

• Master's Degree in computer information systems, computer science, business or related field. 
• ITIL Foundation Certified

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

Strategy & Planning:

1. Plan projects in accordance with the Information Technology Department's methodologies, standards, and guidelines.

2. Participate in the development of IT strategies in collaboration with the executive team.

3. Promote the Information Technology Department's methodologies, standards, and guidelines to their team.

4. Ensure that projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues.

5. Cultivate and disseminate knowledge of application-usage best practices.

6. Draft request-for-board actions (RBAs) and other documentation necessary for the organizations planned projects.

7. Participate in the Information Technology department budget planning process.

8. Contribute to the Information Technology department's goals and objectives measurements.

Acquisition & Deployment:

9. Prepare RFPs, bid proposals, scope of work, purchase order requests, and other documentation for associated efforts.

10. Research and make recommendations on products and services in support of procurement and development efforts.

11. Ensure that all deployments are in accordance with the Information Technology department's methodologies, standards, guidelines, and security controls.

12. Ensure appropriate training initiatives for new and existing staff.

13. Manage vendor/consultant relationships and contracts for all products and services within area of responsibility.

Operational Management:

14. Provide direction and technical leadership for teams made up of I.T. professionals in support of business operations.

15. Liaise/work with network administrators and software engineers to assist with quality assurance, program logic, and data processing.

16. Cultivate, disseminate, and enforce functional policies, procedures, and quality assurance best practices.

17. Where necessary, prepare, establish, and monitor budgets.

18. Meet the measurements for the Information Technology department's goals and objectives.

19. Recruit, select, develop, mentor, train, recognize, and evaluate the performance of staff.

20. Other duties as assigned.

ESSENTIAL JOB FUNCTIONS: 1-19

• Proven experience in overseeing the direction, development, and implementation of I.T. solutions. 
• Strong knowledge of I.T. Change Management best practices and methodologies. 
• Experience with the support of systems, including Financial, Revenue, Public Safety, Community Services, EDMS, and Internal and External Web. 
• Knowledge of current network and PC operating systems. 
• Knowledge of network hardware, protocols, and standards, including CISCO, TCPIP, VoIP, VMware, and ITIL. 
• Excellent understanding of the organization's goals and objectives. 
• Knowledge of applicable data privacy practices and laws.

Personal Attributes: 

• Strong customer-service orientation. 
• Excellent written and oral communication skills. 
• Excellent listening and interpersonal skills. 
• Ability to communicate ideas in both technical and user-friendly language. 
• Ability to conduct research into application development issues and products. 
• Highly self-motivated and directed. 
• Keen attention to detail. 
• Able to prioritize and execute tasks in a high-pressure environment. 
• Experience working in a team-oriented, collaborative environment.

Work Environment: 

• 24x7 on-call availability. 
• Occasional evening and weekend work to meet deadlines. 
• Sitting for extended periods of time. 
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. 
• Lifting and transporting of moderately heavy objects, such as computers and peripherals. 
• Physically able to participate in training sessions, presentations, and meetings. 
• Some travel may be required for the purpose of offsite software and system development management.

Benefits

• Comprehensive and affordable medical, dental, vision, and other benefits
• Excellent work-life balance
• Generous paid time off (accrual rate starts at four weeks per year)
• Eleven paid holidays each year
• Pension with a generous employer contribution
• Ability to work from home some of the time

Selection Process

• You submit an online application that includes supplemental questions
• We assign you a score based on your qualifications 
• Top scoring candidates are referred to the hiring manager for interview consideration
• We conduct background and reference checks before hiring