Bartender/Mixologist

Terrace 54 @ The Westin Houston Medical Center

Job Description: Functions as the in house artist of crafted drinks (alcoholic and non-alcoholic) This artist will be an ambassador for the exceptional service and flavors that are hallmarks of our restaurant and lounge experience. Your warm, attentive guest service and passion for mixology is worth raising a glass to! Responsible for the wine program, ordering and maintenance of the entire beverage program. This leader is able to consistently ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.

Core Requirements:

· Walk, talk and model the Pearl culture

· Create value showing passion and commitment to the business. Be an owner of your profession.

· Show everyone your commitment to excellence by doing it!

· Do the right thing – Live the brand and Pearl standards and procedures. Don’t cut corners!

· Be effective and open communicator

· Live teamwork, deliver amazing performances and create a community.

· Display high energy, motivation, enthusiasm every day and in every way

· Be professional and confident – be ready to learn and teach.

· Participate in Pearl required daily and weekly meetings – bring value.

· Must be able to conduct daily business with integrity and be ethical at all times

· Maintain a safe working environment through compliance of safety and health department guidelines.

· Learn, practice and comply with all safety, health and emergency procedures.

· Know the hotel inside-out and be ready to assist guests and other associates with information.

· Ability to stand, walk, lift and high intense mobility.

· Be proactive - Anticipate guests’ need and respond promptly.

· Abide by all legal requirements pertaining to serving alcoholic beverages.

· Make your service count – create “wows” and great memories.

· Be an ambassador. ACT – Acknowledge, Communicate, Transform

· Ensure Guest Loyalty – Positive and personal performance ACT ensures guest issues are resolved on time to the highest satisfaction.

· CARE – Courteous, Attentive, Responsible, Empathetic, are minimum requirements to be a Pearl Associate. Treat guests, associates, vendors and co-workers with professionalism and respect at all times

· Deliver desire ambiance, cleanliness, presentation and décor at all times in all areas.

· Wear approved uniforms and name tags, make sure they are crisp, clean and pressed as if you are attending a graduation ceremony.

· Do what ever is necessary to the success of our mission and the enrichment of our guests and associates lives.

· Training is not a department! As a leader you must show us that you can train regardless of your position or title. Assist department associates to deliver the highest performance

· Show us that you are capable to successfully prioritize, delegate, organize and multi-task

· Be at your work place – deliver quality product and/or services at all times.

· Profit is everyone’s responsibility – Aid this result by doing your job with excellence, increasing revenues (up selling, managing cost, avoiding cost and learning how to operate a business)

· Care and protect all assets of the hotel including equipment, raw products, uniforms and installations. Report deficiencies immediately using the “work order” system.

· Achieve and maintain all required licenses and certifications.

· Comply with attendance policies and be available to work on a regular basis

Key Responsibilities:

· Guest Satisfaction

· Colleague Satisfaction

· Quality of Product

· Quality of Service

· Timely Service

· Cost Management

· Consistently offer professional, friendly and engaging service

· Assist guests regarding all beverage menu items in an informative and helpful way

· Mix drinks and control the beverage stock as per guidelines

· Have full knowledge of beverage lists and promotions

· Have full knowledge of all menu items, garnishes, contents and preparation methods

· Follow outlet policies, procedures and service standards

· Follow all safety and sanitation policies when handling food and beverage

· Other duties as assigned

· Impeccable knowledge in the steps of delivering service for up-scale dining

· Stays current and is knowledgeable on the latest drink trends

· Understands the fundamentals of Mixology and ability to uphold our Beverage Culture

· Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection

· The ability to suggest wines that will best complement particular foods off the food menu

· Ensure responsible alcohol service per local ordinance alcohol awareness training and alcohol policies

Physical Requirements - (not limited to)

· Must be able to lift, push, pull, and carry up to 75 lbs.

· Must be able to stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces.

· Must be able to operate motor vehicle using safety precautions.

· Must be able to recognize, register, and respond visually to color and depth perception.

· Must be able to communicate verbally and in writing.

· Must be able to work indoor, outdoor, in extreme heat and cold.

· Must be able to work around moderate noise level.

Job Type: Full-time

Pay: $8.50 per hour

Expected hours: No less than 32 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Bar
• Upscale casual restaurant

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Hotel: 1 year (Preferred)

License/Certification:

• TABC Certified (Required)
• Food Handler Certification (Required)

Ability to Relocate:

• Houston, TX 77030: Relocate before starting work (Required)

Work Location: In person