May include:

• Provide training, direction and delegates work to the team

• Provides direction to team for successful execution of event

• Ensures work aligns with defined strategies and objectives

• Provides logistical guidance support to cross functional planning teams by setting roles and responsibilities, timelines, deliverables, and project plans

• Manages hotel, vendue, and vendor contracting and negotiations, securing the best possible terms and cost savings

• Generates creative solutions and recommendations to presented to internal stakeholders and management team members

• Works closely with management team on planning and execution of events and support special projects

• Responsible for building registration sites and manage attendee communication

• Coordinate all aspects of assigned Daikin meetings, factory tours, and showrooms visits

• Schedule and manage pre-planning meetings with project team; coordinate all information for meetings and events and disseminate appropriately

• Set agendas/schedules for on-site meetings and tours

• Communicate meeting details to all levels of management sales team

• Formulate RFPs to source vendors and meeting locations for annual calendar needs

• Manage on-line registration system, its functions and system reports

• Coordinate logistics planning including agenda/program development, food and beverage menu selections, air and ground transportation arrangements, registration and housing processes and audiovisual/technical needs

• Provide onsite management of meetings and events to include oversight of customers and vendors

• Troubleshoot and solve onsite problems seamlessly, implement contingency plans as needed onsite

• Track meeting and event expenses and stay within or below budget

• Track attendance, registration, hotel history and attendee satisfaction

• Maintain and produce meeting reports

• Complete post-event tasks include reconciliation of expenses, evaluation of event, and report out on meeting results

• Develop and manage vendor relationships and contracts

• Perform other duties Manager may assign

• Perform additional projects/duties to support ongoing business needs

Nature & Scope:

• Coordinates and supervises the daily activities of a support, production or operations team 

• Sets priorities for the team to ensure task completion 

• Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance and oversight from manager 

• Accountable for the support or production operations team including subordinate work leaders 

• Typically does not spend more than 20% of one's time performing the work supervised 

Knowledge & Skills:

• Excellent interpersonal skills and relationship management skills

• Excellent customer service skills

• Excellent verbal and written communication skills to include listening and questioning skills

• Effective organizational and time management skills with ability to prioritize and complete projects on time

• Leadership skills: able to envision, develop, direct, manage, delegate responsibility and authority and motivate individuals

• Effective organizational and time management skills

• Exercises direction and independent judgment

• Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives

• Ability to use good judgement and strong work ethics and integrity on the job

• High level attention to detail and high level of accuracy including problem-solving and analytical skills

• Assist in the development and implementation of policies and procedures

• Project and Change management skills

• Ability to follow standardized operating procedures and direction

• Ability to adjust to operational needs as they arise. Ability to work under pressure and able to make sound decisions

• Strong computer experience – MS Office – Outlook, Word, PowerPoint, and Excel

• High level of knowledge of marketing and event disciplines and meeting industry contracting standards and practices

• Organizational awareness and knowledge of corporate standards and procedures

• Vendor manager skills – Level 2 & 3 planner

• Negotiation skills – Level 2 & 3 planner

• Budgeting skills – Level 2 & 3 planner 

• Ability to work flexible hours and potential travel for events and ability to lift up to 20 lbs

Experience:

• 6 years of experience in event and meeting planning

• 3 year leadership experience

Education:

• High School or GED Equivalency

• Bachelor’s degree or equivalent experience

• Certified Meeting Planner (CMP) preferred

People Management (Y/N): Yes

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations

• Must be able to execute event set-up or breakdown responsibilities such as lifting/moving items up to 20 pounds in any event environment, including the outdoors. Travel will be required including overnight. Work schedules will vary and occur outside of standard office hours

Reports To: Events Manager

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.