Job Summary

Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality.

A team player who has the ability to multi-task and also has a passion for helping others.

Accountabilities :

• Provide prompt and courteous customer service
• Assist customers with policy changes
• Consistent utilization of technologies
• Maintain agency management system
• Provide assistance to co-workers, as needed
• Maintain a strong and positive work ethic and total commitment to success daily
• Participate in educational opportunities to stay informed of industry developments
• Perform other duties as assigned

Qualifications :

• A commitment to professional and ethical behavior
• Effective verbal and written communication skills; communication proficiency
• Demonstrated ability to use tact, diplomacy, and professionalism when dealing with customers and co-workers
• High importance placed on excellent customer service
• A self-starter, one who is highly motivated
• Detail-oriented, thorough with a focus on accuracy
• Aptitude and willingness to learn various software applications relevant to this position

Experience :

Experience providing customer service in the insurance or other similar industry

Licenses & Certifications

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including :

• Health Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
• Dental Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
• Health Savings Account
• Life Insurance for the employee and family
• Paid Vacation and Sick Time
• Retirement Plan Options
• Additional Perks and Benefits

Qualifications

Skills

Required

Maintain Confidentiality

Expert

Customer Service

Advanced

Highly Organized

Advanced

Verbal Communication

Advanced

Desire to Learn

Advanced

Energetic

Advanced

Microsoft Office

Advanced

Excel Software

Intermediate

Behaviors

Required

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Dedicated

Devoted to a task or purpose with loyalty or integrity

Loyal

Shows firm and constant support to a cause :

Motivations

Required

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization :

Education

Preferred

Associates or better in Business or related field.

Experience

Preferred

1-2 years :

Insurance or Other Business Related Experience

Licenses & Certifications

Preferred

Property Insurance

Casualty Insurance

Life Insurance

Health Insurance

Last updated : 2024-05-12