44 Network Support Engineer Jobs in Santa Clara, CA
Cynet Systems is Hiring a Network Support Engineer Near Santa Clara, CA
Pay Range $30hr - $33hr
- Work with different types of Ethernet and fiber Cables . Follow cabling standards (TIA-568 standard) & fiber testing equipment.
- Under break fix activities repair\replace faulty equipment and software to the applicable OEM recommendation, peripheral cabling (E. g patch cables used to connect wall blocks, line interface units, etc.).
- Tasks to be performed by FSO under onsite MACD’S are below.
- Add/remove CSU/DSU.
- Add/remove out of band access devices/modems.
- Add a router, switch, firewall or its modules and cards (chassis-based or non-chassis based).
- Rogue device identification (tracing the cable from the switch to the end location).
- Wiping configs.
- Use MS Visio to create applicable documentation and security and network related knowledge to perform these tasks (e.g., network diagrams, CMDB data, compliance documentation, DNS records, Change records.
- Perform Site surveys (including wireless LAN site surveys) to capture all in-scope equipment and related peripheral Equipment located at a Site, and to ensure all Site documentation is accurate and up-to-date and conducted in accordance with client and OEM standards.
- Provide support to network & security devices, un-racking, packing, installing and shipping equipment to multiple locations.
- Work on switches types like Access Switch, Core Switch, Server Farm Switch, Distribution Switch.
- Perform RMA process.
- Replacing network hardware.
- Label patch cords.
- Un-rack defective hardware.
- Install RMA hardware into the Rack.
- Repatch copper and Fiber cables.
- Upgrade the hardware with JJTS standard code / IOS.
- Complete UAT testing.
- Ship back the old hardware.
- Replace or install new network hardware.
- Need to work with tools they will need to use to perform FSO work.
- Screwdriver.
- Laptop.
- Hotspot.
- Console Cable.
- SecureCRT or PUTTY software.
- Working knowledge of WebEx / Skype / Teams and AWS.
- Perform troubleshooting on WAN/LAN/WLAN network/Contact Center network devices.
- Perform wireless LAN survey for break-fix with proper equipment & training.
- Local contact point for escalated / aged / outstanding incidents & iTASK.
- Local point of contact to follow up with NOC and local vendors (e.g. Telco, cabling etc).
- Coordinate and manage communication with SDL, and Pharmaceutical Network Team (e.g. incident update).
- Follow up and support the operation team open RITMs.
- Support other initiatives like TLM, Capacity, Release, Problem management.
- Network equipment inventory and spares management (e.g. supporting / coordinating Physical inventory count).
- Run reports from Network Tools (e.g. LogicMonitor, Netscout, Tornado, Prime etc) for Network CI as required.
- Perform CSR / MACD / Project work as FSO.
- Support Network team whenever & wherever required like troubleshooting, knowledge sharing, badging, site visits, assisting at site/remotely, mentoring resources, training and others.
- Other Field Services activities as per business requirement & emergencies at all times.
Job Summary
Contractor
IT Outsourcing & Consulting
$107k-130k (estimate)
05/26/2024
11/20/2024
cynetsystems.com
ARCOLA, VA
500 - 1,000
2010
ASHWANI MAYUR
$50M - $200M
IT Outsourcing & Consulting
Related Companies
The job skills required for Network Support Engineer include Troubleshooting, WAN, Ethernet, Initiative, Team Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Support Engineer positions, which can be used as a reference in future career path planning. As a Network Support Engineer, it can be promoted into senior positions as a Network Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Support Engineer. You can explore the career advancement for a Network Support Engineer below and select your interested title to get hiring information.
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