We are looking for Collections Analyst for our client in Nashville, TN

Job Title: Collections Analyst

Job Location: Nashville, TN

Job Type: Contract

Job Description:

• Builds a strong relationship with the customer and utilizes the appropriate method of contact with the goal of collecting past due accounts.
• Accountable for reducing delinquency for assigned portfolios, conducts root cause analysis of late payments and provides the customer with the necessary information to resolve the issue.
• Follows the appropriate method of escalation for non-responsive customers or problem accounts based on careful analysis of the situation.
• Effectively utilizes technology, systems, and tools to accomplish tasks.
• Collaborates with customers and stakeholders, and develops partnerships to drive resolution of past dues.
• Full range AR portfolio and account management required.

Requirements:

• High School Diploma.
• At least 1-year Prior Customer Collections and Customer Service experience preferred.
• Basic to intermediate accounting/AR background preferred.
• Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel.
• Excellent communication and writing skills.
• Excellent interpersonal skills.
• Personal accountability.
• Attention to detail.
• Team player.
• High sense of urgency.
• High level of integrity.
• Time management skills.

Education, Licenses, Certifications:

• College, university, or equivalent degree in Accounting, Finance, or related field equivalent related work experience required.